Power BI Support Officer
2 weeks ago
Power BI Support Officer for a
12 month contract. The Power BI Support Officer will be focused on
contributing to the day-to-day administration of Power BI services.
Key Responsbilities:
- Support Power BI end users.
- Communicate release and update of features to end users and other service stakeholders.
- Document processes, procedures, and knowledge articles related to the Power BI service.
- Manage user permission and grant access in accordance with business rules.
- Diagnose, triage, and resolve Power BI related issues.
- Actively participate in the maintenance and management of Power BI platform tenancies and environments.
- Liaise with technical areas and project teams to collaboratively deliver outcomes.
Essential Requirements:
- Technical knowledge and experience in the administration and development of Power BI Services in an enterprise environment.
- Demonstrated experience in leveraging Power BI to develop data visualisation and reporting solutions, including design, and support of SQLbased data integrations/transformations.
- Demonstrated experience or aptitude necessary to manage workspaces, datasets, and gateway connections on Power BI.
- Analytical thinking and problemsolving skills suitable to anticipate and resolve incidents and problems related to Power BI solutions and data sources.
- Excellent written and verbal communication skills.
Highly Desired:
- Tertiary qualifications in Information Technology or a related field.
- Possessing an Infrastructure Technology Information Library (ITIL) Foundation Certificate or experience working in an ITIL environment.
- Experience working in a service desk or enduser support role.
How to Apply:
Nick at
- Diversity and inclusion are strongly supported at Genesis IT Recruitment. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._
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