systems engineer

1 week ago


Sydney, New South Wales, Australia Opus Recruitment Solutions Full time

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Systems Engineer

Sydney, Australia

Permanent
$ $90000 per annum

  • Nationwide Australian MSP
  • Excellent growth opportunities
  • South Sydney location

A successful MSP based in Sydneys's South is looking to add a Support Engineer to their Managed Services team. This is a varied role working across Systems, Cloud and basic networking where you will be acting as the second & third level of escalation for support issues.

You will receive access to one-on-one mentoring, paid certifications & training and an inclusive and positive working environment. The company offers a hybrid flexible working environment.

What you will be doing:

  • 2nd Level Technical Support for Cloud, EUC & Systems
  • Server and Network Administration
  • Escalating issues to Level 3 Engineers
  • Maintain and improve operational documentation and processes
  • Assist with projects where required
  • Effectively manage tickets in accordance with SLA's

What you will need to succeed:

  • 3+ years experience in IT Support
  • Previous experience in an MSP environment is a must
  • Strong experience in M365 stack ( O365, Teams, Sharepoint, Intune )
  • Previous experience working within Azure environments
  • Experience managing and supporting VMWare or Hyper-V
  • Experience with routers, switches & firewalls (desirable)
  • Industry certifications highly regarded
  • Excellent communication skills

If you think you are the one to shine in this role please APPLY now for a confidential chat Apply
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