systems engineer
1 week ago
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Systems Engineer
Sydney, Australia
Permanent
$ $90000 per annum
- Nationwide Australian MSP
- Excellent growth opportunities
- South Sydney location
A successful MSP based in Sydneys's South is looking to add a Support Engineer to their Managed Services team. This is a varied role working across Systems, Cloud and basic networking where you will be acting as the second & third level of escalation for support issues.
You will receive access to one-on-one mentoring, paid certifications & training and an inclusive and positive working environment. The company offers a hybrid flexible working environment.
What you will be doing:
- 2nd Level Technical Support for Cloud, EUC & Systems
- Server and Network Administration
- Escalating issues to Level 3 Engineers
- Maintain and improve operational documentation and processes
- Assist with projects where required
- Effectively manage tickets in accordance with SLA's
What you will need to succeed:
- 3+ years experience in IT Support
- Previous experience in an MSP environment is a must
- Strong experience in M365 stack ( O365, Teams, Sharepoint, Intune )
- Previous experience working within Azure environments
- Experience managing and supporting VMWare or Hyper-V
- Experience with routers, switches & firewalls (desirable)
- Industry certifications highly regarded
- Excellent communication skills
If you think you are the one to shine in this role please APPLY now for a confidential chat Apply
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