Desktop Support Officer

1 week ago


Canberra, ACT, Australia PowerData Group Consulting Full time

Open to:
Must be able to obtain baseline clearance

Location:

ACT


The ICT Operations Branch provides high quality ICT support and underpinning infrastructure services to the department, ensuring all staff in the department have access to stable and secure technology.


The Desktop Support team sits within ICT Operations and are responsible for delivering high level customer service and technical specialist support on a variety of technology and services to all staff across the department.


Desktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff. This includes working closely with multiple teams across the ICT Operations Branch.


This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental Desktop Support Team.

The Desktop team are looking for a skilled Level 2 support officer to support an upcoming hardware rollout project.

What you will do:

  • Support with the deployment of new laptops and hardware to users across Canberra and interstate offices.
  • Assist users with data migration and ensuring a smooth transition for users onto new hardware.
  • Assist to find solutions to ICT problems faced by users during the hardware rollout project and the business including supporting users through ICT change activities and digital innovation.
- iOS Mobile Device Management (MDM) configuration, administration, and training as required.

  • Support with documenting and processing ICT assets into the asset register.
  • Be an active participant in team meetings, providing feedback, problem detection, solutions, escalation, seek advice and assistance if needed.


  • Canberra, ACT, Australia Effective People Full time

    29th February, 2024:Desktop Support OfficerBaseline security clearance required prior to commencementApril start for initial 6 month assignment$44 -$48 per hour ex superCanberra CBD based role (onsite)ID: _WHY CHOOSE EFFECTIVE PEOPLE?_- _We pay fortnightly with in-house payroll_- _Salary packaging & bank your hours_- _Novated leasing, corporate discounts &...


  • Canberra, ACT, Australia HiTech Personnel Full time

    Reference #: JF/JA0898Title: Desktop Support Officer 2nd Support Federal GovtCategory: ICTLocation: ACTWork Type: ContractRemuneration:- $NegTerm: 6mths + 12mthsDescription:- Exciting opportunity within a Federal Government Department:Initial 6 month contract + 12 month extension options:- Rewarding hourly ratesOne of Australia's most progressive Federal...


  • Canberra, ACT, Australia Infinite Talent Group Pty Ltd Full time

    Desktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff. This includes working closely with multiple teams across the ICT Operations Branch.This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental Desktop...


  • Canberra, ACT, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our Federal Government client is seeking to...


  • Canberra, ACT, Australia Infinite Consulting Full time

    Our Federal Government client requires the experience of multiple Level 2 Desktop Support Officers to support an upcoming hardware rollout project.This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental Desktop Support Team.Responsibilities include but are not limited to:Support with the...


  • Canberra, ACT, Australia Agylex-Sprinx Global Full time

    _Must be an Australian Citizen (Only citizens can apply)_Desktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff. This includes working closely with multiple teams across the ICT Operations Branch.This role provides support and assistance to the Desktop team as well as...


  • Canberra, ACT, Australia Illuminated Solutions Full time

    LOCATION:***- CanberraSALARY:***- negotiableJOB TYPE:***- ContractPOSTED:***- 5 hours agoCATEGORY:***- ICT Desktop Support OfficerDEADLINE:***- February 5, 2023JOB LEVEL:***- SFIA 3The ICT Desktop Support Officer is expected to provide support to the project area to deploy, manage, patch and decommission the hardware and software that make up a Linux desktop...


  • Canberra, ACT, Australia Experis Full time

    Desktop Support OfficerOur fed govt client is looking for a level 2 desktop support specialist to take on a 6 months contractDown below will be what you will responsible for:Desktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff. This includes working closely with...


  • Canberra, ACT, Australia Hudson Australia Full time

    Seeking applicants with a demonstrated knowledge and experience in ICT Service Delivery, particularly:Provide level 1 and 2 technical advice and support, administration, and training for staff through the triage of the client's Service Desk ticketing requestsICT Desktop Support Officer (Level 1/2):Our client, an independent statutory agency that manages a...

  • Desktop Support

    1 week ago


    Canberra, ACT, Australia Kinetic IT Full time

    Desktop Support Apply now Job no: WWREQ0026062 Employment type: Full Time Location: Canberra Categories: Service Desk & IT Support About the role In this role, you will be providing onsite and remote desktop support, conducting maintenance, and troubleshooting activities, to all internal crew as well as new staters across the Kinetic IT...


  • Canberra, ACT, Australia Commonwealth Bank Full time

    Who we areEnd User Experience (EUX) build, run and monitor some of the Group's largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you'll be working with a group of people dedicated to delivering the best workplace technology experience for...


  • Canberra, ACT, Australia Commonwealth Bank Full time

    Who we areEnd User Experience (EUX) build, run and monitor some of the Group's largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you'll be working with a group of people dedicated to delivering the best workplace technology experience for...


  • Canberra, ACT, Australia Chandler Macleod Full time

    Location***- Canberra, Australian Capital TerritoryCategory***- ExecutiveSalary- $ AUD - $ AUD HourlyPosted 16Nov2023Work type Full TimeContact Jess KaurReference BH As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Australian Capital Territory Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$300 AU$301 per day Contact name: Daniel Crowe Job reference: BBBH437_ Published:- about 4 hours agoCleared ICT are recruiting for a Desktop Support Analyst, for on-going IT support work within a defence environment in Canberra.We are looking...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Australian Capital Territory Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$300 AU$301 per day Contact name: Daniel Crowe Job reference: BBBH437_ Published:- about 1 hour agoCleared ICT are recruiting for a Desktop Support Analyst, for on-going IT support work within a defence environment in Canberra.We are looking...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Canberra Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$100 AU$110 per hour Contact name: Daniel Crowe Job reference: BBBH1077_ Published: 1 minute agoCleared ICT are supporting a government department who are looking to engage ICT Desktop Support Technician with TSPV clearance.Location: CanberraStart date:...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Canberra Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$100 AU$110 per hour Contact name: Daniel Crowe Job reference: BBBH1077_ Published:- about 2 hours agoCleared ICT are supporting a government department who are looking to engage ICT Desktop Support Technician with TSPV clearance.Location: CanberraStart date:...


  • Canberra, ACT, Australia HIA Full time

    Client Services Applications and Desktop Support Officer- Exciting opportunity to work with a leading association:- Professional, supportive team environment:- 2 full-time permanent roles available, located in either Canberra or PerthThe OrganisationHIA has been proudly representing the Australian housing industry for over seventy-five years. Our vision...


  • Canberra, ACT, Australia Illuminated Solutions Full time

    LOCATION:***- CanberraSALARY:***- negotiableJOB TYPE:***- ContractPOSTED:***- 14 hours agoCATEGORY:***- ICT Desktop Support TechnicianDEADLINE:***- September 2, 2023JOB LEVEL:***- SFIA 4ICT Desktop Support Technician will be responsible for deployment, troubleshooting and support of ICT endpoint devicesICT endpoint devices include:Personal Computers, Thin...


  • Canberra, ACT, Australia Peoplebank Full time

    Location: Canberra Job Type: Contract Posted:about 1 hour agoContact: Carissa Burgos Discipline:General IT Reference: Our Federal Government Client is seeking a Desktop Support Analyst.This is a long-term contract role with an initial contract duration until 30 March 2024, located at our client's office in ACT. The role involves on-site work with potential...