Team Leader

1 week ago

Cairns, Queensland, Australia My Home Care Group Full time

Field Staff Team Leader – North Queensland

This rare opportunity for aField Staff Team Leader will allow you to combine your caring nature and sharp leadership skills to truly give back. If you enjoy leading and motivating frontline workers, mentoring, coaching, supporting development opportunities and providing exceptional customer service, then this role is for you.

As a Field Staff Team Leader, you will:

Work closely with our field staff to ensure that the delivery of client centric services is in line with the vision and values of the organisation, producing quality care.

Key Responsibilities & Duties:

  • Establish and maintain positive relationships with internal and external stakeholders; including office and field staff as well as clients, families and guardians
  • Provide ongoing guidance, mentoring and training to a team of community support workers
  • Complete documentation and administrative reporting as required
  • Assisting in the successful process of recruitment, onboarding, and induction of new staff to achieve client and business objectives
  • Manage and lead the day-to-day operations of your team including the recruitment, training, induction of our support workers and nurses
  • Manage client service feedback and complaints and ensure feedback process is addressed and complaints resolved
  • Maintain and encourage a safe work environment in accordance with the Occupational Health and Safety legislation
  • Oversee skill validation of field staff that does not require clinical input
  • Yearly staff appraisal with field staff to determine areas of improvement to work on and recognise development and achievements

What you will bring:

  • Experience working in aged care, community services or disability services
  • Certificate III or IV in aged care or community services
  • Knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is highly desirable
  • Experience managing field and/or remote work teams
  • Problem-solving abilities with the ability to think critically
  • Ability and willingness to embrace change
  • Experience with conflict resolution and positive business outcomes
  • Enthusiastic attitude with the capability to influence and develop a strong team culture
  • Strong written and verbal communication skills
  • The ability to work independently
  • Competent computer skills
  • Flexibility to travel throughout Western Australia on an as required basis depending on the needs of the business

To apply, please click on the apply button and follow the prompts.


#J-18808-Ljbffr

  • Team Leader

    1 week ago

    Cairns, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    Seeking a hands-on Team Leader (ASM Level) to join this leading QLD brand who have stores throughout Australia and is the market leader in manchester and homewares based in their Cairns store.About The CompanyAs one of Australia's largest family-owned and operated retailers, this company has a great Australian history and 45 years of experience in supplying...

  • Team Leader

    1 week ago

    Cairns, Queensland, Australia Myer Full time

    Job no: Work type: Permanent / Part time Location: Cairns From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work . Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be...

  • Team Leader

    1 week ago

    Cairns, Queensland, Australia Pillow Talk Australia Full time

    Introduction:Thanks for considering embarking on a journey with Pillow Talk We call it a journey because for many of our colleagues that's exactly what it's been. Whether you're interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.By way of brief introduction, we are a...

  • Reception Team Leader

    1 week ago

    Cairns, Queensland, Australia Primaryhealth Full time

    Date posted:Friday 10 May 2024Closing date:Sunday 30 June 2024Join Our Team as Reception Team LeaderAbout usThriving Lives Co. is a passionate interdisciplinary allied health team of 22. Our highly supportive administration team is dedicated to maximising our impact and fostering thriving relationships with our clients as well as our clinicians.We offer...

  • Team Leader

    1 week ago

    Cairns, Queensland, Australia Anglicare North Queensland Limited Full time

    Employment Services (Community Services & Development) Full time Add expected salary to your profile for insights Anglicare North Queensland Limited (Anglicare NQ) operates many programs across North Queensland with activities extending south through Airlie Beach, to Townsville, and north to Cairns, the Cape and to the Torres Strait. Together, as one...

  • Team Leader

    1 week ago

    Cairns City, Queensland, Australia Myer Full time

    From our origins in downtown Bendigo to supporting communities across Australia, Myer has evolved into much more than just a workplace.Myer is a place where lasting friendships are formed, a sanctuary with a compassionate core. Here, you're empowered to express yourself, contribute your thoughts, and empowered to give your all. It might even feel like a...

  • Allied Health Team Leader

    1 week ago

    Cairns, Queensland, Australia National Occupational Therapy Full time

    Cairns, Australia | Posted on 13/05/2024About Us National 360 offers top-notch Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. In our workplace, we value transparency and honesty to build a strong relationship between team members and leaders. When you become part of National 360, rest assured...

  • Team Leader

    1 week ago

    Cairns North, Queensland, Australia Frontline Recruitment Full time

    Excellent base + Monthly bonuses Sunday to Thursday roster - Friday & Saturday off Excellent working culture with discounts to match Seeking a hands-on Team Leader (ASM Level) to join this leading QLD brand who have stores throughout Australia and is the market leader in manchester and homewares based in their Cairns store.About The CompanyAs one of...

  • Team Leader – Rehabilitation Consultant – FNQ

    1 week ago

    Cairns, Queensland, Australia Star HR Full time

    Flourish professionally as you lead a dedicated, collaborative team with immense support from a wonderful general manager and wider leadership team. Please note: This position is based in Cairns.Enjoy a generous remuneration package of up to $100,000 Base + Super, tailored to your experience. 6-month handover period with the current Team Leader to ensure...

  • Senior Team Leader

    1 week ago

    Cairns, Queensland, Australia Anglicare North Queensland Limited Full time

    Housing & Homelessness Services (Community Services & Development) Anglicare North Queensland Limited (Anglicare NQ) operates many programs across North Queensland with activities extending south through Airlie Beach, to Townsville, and north to Cairns. Together, as one team, our purpose is to support our community to have empowered, full and active lives,...

  • Allied Health Team Leader

    1 week ago

    Cairns City, Queensland, Australia National 360 Full time

    About UsNational 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When you...

  • Little N Active Leader

    1 week ago

    Cairns, Queensland, Australia PCYC Queensland Full time

    PCYC Queensland are currently searching for a Leader to join our new and exciting "Little n Active"program atour PCYC Cairns Club."Little n Active" is a creative and funprogram for children under 5 and their carer that developsfundamental movement skills in a welcoming community environment.If you love children and passionately believe that learning...

  • Cairns - Roving Pharmacist Leader

    1 week ago

    Cairns, Queensland, Australia TerryWhite Chemmart Full time

    Here at TerryWhite Chemmart, we are Dedicated to Care. Become our next frontline healthcare superhero today. Highly Competitive Compensation: Enjoy a lucrative base rate plus superannuation, applicable penalties, and leave loading Dynamic Work Environment: Work across multiple pharmacies in the Cairns region, with a kilometre allowance to keep things...

  • Retail Team

    1 week ago

    Cairns City, Queensland, Australia CONNOR Full time

    Retail Team - Retail Sales AssistantCN-325 CONNOR CAIRNS CENTRAL, SHOP GD053-54 CAIRNS CENTRAL, CAIRNS QLD, Queensland, Australia Req #4870 Monday, 3 June 2024 Join the Connor Crew Connor is rapidly expanding and has grown its portfolio to over 180 stores across Australia and New Zealand. Connor is fast paced but dedicated to our team, our customers and...

  • Little n Active Leader

    1 week ago

    Cairns, Queensland, Australia PCYC Queensland Full time

    PCYC Queensland are currently searching for aLeader to join our new and exciting "Little n Active"program atour PCYC Cairns Club. "Little n Active" is a creative and funprogram for children under 5 and their carer that developsfundamental movement skills in a welcoming community environment.If you love children and passionately believe that learning...

  • Procurement and Governance Lead

    1 week ago

    Cairns, Queensland, Australia Michael Page Full time

    About Our Client Our client is an ASX listed global leader in designing, constructing, and manufacturing a wide range of vessels, including naval ships, high-speed passenger ferries, and commercial vessels. As a prime defence contractor with decades of experience, they prioritise excellence and innovation, positioning them at the forefront of the industry....

  • Day Shift Supervisor

    1 week ago

    Cairns, Queensland, Australia GFG Alliance Full time

    Select how often (in days) to receive an alert:As the Day shift Supervisor you will play a crucial role in the branch's success by providing strong leadership, ensuring safety and operational management, meeting DIFOT targets, fostering a safety culture, and training the day shift team to enhance their skills.As a motivated team leader, you will oversee...

  • Store Manager

    1 week ago

    Cairns, Queensland, Australia Suntel Communications Pty Ltd Full time

    Management - Store (Retail & Consumer Products) Full time Add expected salary to your profile for insights Store Manager - Optus. We are looking for a sales manager to lead and empower our team at our Yes Optus Stores in Cairns Region.As a Store Manager at Optus you will lead a vibrant and collaborative sales team that only knows how to succeed. Our team...

  • Production officer

    1 week ago

    Cairns, Queensland, Australia Holcim Participations (Australia) Pty Ltd Full time

    We are currently looking for additional Production Officer/Yard Hand for our Carins Plant.Key responsibilities include:Supporting and displaying a strong safety culture at all timesStock management and coordination of deliveriesYard maintenance and front-end loader operationForklift operation and manual handling of bagged productsAbout youTo excel in this...

  • Project Coordinator – Leadership Academy

    1 week ago

    Cairns, Queensland, Australia Cape York Partnership Full time

    Project Coordinator – Leadership AcademyCairns | Cape York InstituteClosing date: June 21, 2024Join Our Team as a Project Coordinator at the Cape York Institute Leadership AcademyAre you passionate about empowering First Nations leaders and driving impactful change? The Cape York Institute Leadership Academy (CYILA) is looking for a dynamic and dedicated...