Customer Communications Specialist

2 weeks ago

Dudley Park, Australia Puratap Pty Ltd Full time

Call centre environment:

-
Latest technology live chat systems:


  • Outbound/Inbound calls to and from our existing customers
-
Hourly rate paid:

-
Become part of a proven and successful business:


  • Enter a unique and growing market:
-
Join a dynamic and supportive team:

-
Career Opportunities:

-
Easy to get to location

Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for an energetic, reliable and hard-working person to become an integral part of its motivated Customer Contact team based in Dudley Park.

With over 25 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia and beyond.

This is a great opportunity for a Customer Contact Consultant to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader.
***The person we are seeking enjoys working in a supportive team environment, will be able to prioritise and have a positive approach to customer service.


You will be making outbound calls to existing customers to confirm and make appointments for yearly maintenance in conjunction with using state of the art technology to communicate through electronic platforms.


You will receive individual attention and support from our Management team and the existing team in all aspects of liaising with Puratap customers and providing customer service.


The successful applicant will be a person who possesses the following attributes:

  • Enjoys people
  • Has technical proficiency within a fast paced customer contact environment
  • Takes pride in customer service
  • Demonstrates good communication skills
  • Confident when talking to a variety of people on the phone and through text messaging
  • Is punctual
  • Displays a commitment to the success of the Puratap's core business
  • Has a positive and enthusiastic attitude
  • Confident with electronic correspondence
  • Proven track record in a sales orientated industry would be beneficial
Ideally you will have previous experience within a customer service environment.


If you are a highly motivated and energetic individual with a good telephone manner, would enjoy monitoring a multi level text/CRM system which supports customer service and retention, we would like to hear from you.

No Recruitment companies please.

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