Case Manager

1 week ago

St Albans, Victoria, Australia Reflect Recruitment Full time
Open for full-time, part-time and casual positions

  • Experience In-Home Care Service
  • St. Albans and surrounding areas

Why this work is important
***We are looking for Case Managers to come on board with us and work with our clients who can make a difference by supporting the lives of people within aged care and assisting them in achieving their goals and living their best life with in home care service.

About the role

  • Provide effective Case Management services to consumers that promotes at home care via comprehensive assessments, care planning, budget management, service coordination and advocacy to assist consumers to meet their individual and holistic care needs.
  • To work with consumers and their families experiencing a wide range of health and wellbeing needs including but not limited to social economical issues, mental health, substance and/or elder abuse.
  • Provide best practice care that is culturally appropriate and diverse to our local communities.

Key Selection Criteria:

  • Tertiary qualification in Social Work or other relevant health related area.
  • Demonstrated strong working knowledge and experience of the Home and Community Care Programs, Linkages program and applicable statutory requirements.
  • High level of knowledge and experience in the field of frail aged, disability and/or community health and welfare sectors.
  • Minimum 4 years experience in case management including ability to effectively conduct assessment, formulation of care plans, budget development and review, monitoring, review and service coordination.
  • Demonstrated experience identifying and working effectively with complex consumer care needs including but not limited to social economical issues, mental health, substance and/or elderly abuse.
  • Selfreliance and proven ability to work independently and within a multidisciplinary team environment, including with a range of internal and external service providers.
  • Excellent communication and interpersonal skills with the ability to effectively advocate clients' best interests and negotiate for the purchase of services.
  • Demonstrated ability to take initiative, think and work laterally with creativity to effectively problem solve and exercise judgement as required.
  • Excellent time and organisational management skills to effectively work within required timelines and under pressure.
  • Demonstrated understanding and respect of clients' right to make an informed choice, independence and determination of services that can be provided and delivered, within the framework of the program.
  • Knowledge and experience in using My Aged Care and Medicare data systems, Microsoft Office suite and "The Care Manager 2000" software (advantageous).
  • Current Victorian driver's licence

About us
***
Next Steps
*****Reflect Recruitment - We Work With People Who Help People.

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