Customer Service Representative

1 week ago


Brisbane, Queensland, Australia Getinge Full time
Getinge was built on a genuine compassion for people's health, safety, and wellbeing. Today, Getinge operates in over 40 countries and has more than 10,000 employees worldwide.


Our broad medical technology portfolio features well-known products, services, and solutions designed to support our customers across the clinical pathway, and our close partnerships with clinical experts, healthcare professionals, and medical-technology specialists mean we are improving everyday life for people - today and tomorrow.


Reporting to the Customer Service Team Leader, we are looking for an enthusiastic Customer Service Representative to join our close-knit team.

Preferably based in
Brisbane, this is a busy role and would suit anyone who enjoys a fast faced work environment

In this role you will be responsible for:

  • Purchase order management
  • Working closely with our sales team to assist with their enquiries
  • Data entry
  • Answering incoming call as well as out making outbound customer calls
  • Other general administrative duties
  • Building strong relationships with Getinge customers through effective customer service and interpersonal skills

Working at Getinge offers you:

  • Opportunity be part of a leading respected global MedTech company delivering excellence in quality healthcare solutions


Ongoing development
  • Help you be the best you can be by investing in your professional development
  • To be part of a fantastic team culture let's celebrate your successes
  • To provide the flexibility you need to do your best work and support your holistic wellbeing be part of a progressive network
  • Career growth global & local opportunities (presence in 38 countries)

Skills and Experience:

  • SAP experience desired but not essential
  • Strong computer skills (Word, Excel)
  • You will be passionate about delivering exceptional service and have the ability to work collaboratively with internal sales and service teams to ensure great customer outcomes
  • Experience working in an office environment
  • Excellent organisational and communication skills
  • High attention to detail, ability to prioritise, and be proactive
  • Ability to multitask in high pressure situations


Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future.

We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025.

We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity.

Our passionate people hold our brand promise 'Passion for Life' close to heart.

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