Relief Pool Coordinator

1 week ago


Brisbane, Queensland, Australia Queensland Health Full time

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.

This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role

  • This position supervises and coordinates an administrative relief team to ensure the provision of a client focused service for staff and patients for Bayside Health Services including Redland Hospital, Wynnum Manly Community Health Centre and Dunwich Hospital.
  • This position is responsible for the operational management of Administration staff within the Administrative Relief Pool.
  • Manage the provision of skilled administrative staff for Patient Administration Services by implementation of effective recruitment and selection processes, rosters and leave management systems
  • Develop and maintain systems to facilitate effective management of relief trends, anticipating demands and planning accordingly
  • Lead and manage staff by fostering and committing to patient safety and quality in the delivery of health care by maintaining and evaluating safety and quality practices and initiatives.
Our ICARE2 values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health.

Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.



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