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House Supervisor

3 months ago

Edmondson Park, New South Wales, Australia Treehouse Innovative Families Full time

Are you an experienced social, youth or support worker or team leader
ready to take on a challenging, yet rewarding role of House Supervisor?

  • We are _seeking_ an experienced, _dedicated_ and organised individual who is passionate about making a real impact on the lives of young people in our community._

About Us


At Treehouse we are creating "innovative families", a living arrangement between trained professionals and children/young people who have experienced trauma neglect or abuse.

We work together, with children and young people, encouraging them to begin the process of moving through their trauma. Allowing them a safe space to build rapport, form attachments and feel confident to transition out of survival mode.


We nurture and encourage them to develop their identity and sense of self, fostering their physical, emotional, social and psychological well-being to better themselves and their future lives.


The Opportunity


The goal of the House Supervisor is to create a unique, family environment, which will allow the children to grow in a safe, loving and nurturing space.

Reporting to the Residential Team Leader, you will help support the development of each young person, coordinate the daily running of the household and manage a team of dedicated Therapeutic Carers.

This is primarily a Monday-Friday role where core responsibilities include:

  • Be actively present in the home environment, and provide role modelling, coaching, and mentoring for Therapeutic Carers.
  • Consistently engaging with the children/young people of the house on both an individual AND group level.
  • Maintain and manage rosters and appropriate staffing levels.
  • Manage, support and provide reflective supervision (and debriefs where applicable) to a team of Therapeutic Carers.
  • Cover shifts in the house if all options are exhausted.
  • Complete inductions with new Therapeutic Carers before rostering them onto shifts.
  • Liaising with the young person's school and case management agencies.
  • Conduct 3month probations and annual/biannual reviews with direct reports.
  • Oversee the running of the house and ensure policies and procedures are being followed, I.e. case notes.
  • Conduct interviews for prospective Therapeutic Carers in consultation with HR
  • Assume responsibility of the YP's enrolments (cocurricular activities, etc.), appointments and general paperwork.
  • Manage the weekly house budget.
  • Work closely with management to support the smooth operations of Treehouse and ensure compliance with our obligations.

Why work for Treehouse Innovative Families?

  • Attractive permanent award remuneration plus penalties and 11% superannuation.
  • Comprehensive initial and ongoing training and development, making this role suitable for both team leaders of experienced carers looking to make their next move.
  • Full access to an internal learning and development officer and modern training platform. You will have access to training opportunities such as Therapeutic Crisis Intervention, P.A.R.T and Mental Health first aid all for free
  • Fantastic and fun wellbeing initiatives such as in person team events, smaller house events, RUOK day and Steptember.
  • Free and confidential accessibility to our amazing Employee Assistance Program.
  • Monthly group and individual Supervision with qualified and knowledgeable specialist Residential Team Leader.
  • The opportunity to be part of a diverse and passionate team (that feels like a family) working in a challenging role, making a real impact on the lives of young people.

Selection Criteria/Requirements

  • Valid NSW Paid Working with Children Check and National Police Check or being willing and eligible to obtain one prior to commencement
  • Up to date First Aid or willing to obtain.
  • Covid Vaccination Certificate
  • Valid Australian Drivers Licence
  • A relevant Bachelor's Degree, Diploma or Certification (Community Services, Youth Work, Social Work, etc.)
  • Experience working with young people/children in a residential care or OOHC setting.
  • Experience managing staff who regularly face crisis situations in the course of their work
  • Knowledge and demonstrated experience to work within the relevant legislation, Out of Home Care Standards, policies, and procedures
  • Excellent oral and written communication and demonstrated administration skills and computer literacy
  • Ability to work collaboratively as a member of a multidisciplinary teams and in partnership with other services, and to receive feedback and guidance
  • Willingness to work outside of business hours

How to apply
Treehouse Innovative Families promotes the safety, wellbeing and inclusion of all children, including those with a disability. Applicants are welcome to elaborate on experience they may have working with children with a disability.