Duty Manager

1 week ago

Perth, Western Australia Avis Budget Group Full time

Description

We are looking for our next Duty Manager, to drive our team and locations to new heights, whilst delivering great experiences to our valued customers. You'll oversee all activities at our rental location and ensure we're running smoothly and profitably with satisfied customers and employees alike.

About the role

In this role you will control the day to day operations of all staff and fleet at location, including the coaching of counter employees to ensure that the Customer Service and Sales process is followed, the management of team members and the flow of vehicles in the car park and wash. This is a busy role that is critical to the operation

What you'll do

Marketing Avis Budget products and services through identifying to customer needs, maximising sale opportunities and meeting sales goals set by management. Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness Ensure that returned vehicles are checked for body damage and report where necessary Leading and managing the team on shift through sales coaching and mentoring Developing and fostering a harmonious team environment through counselling and resolving conflicts and disciplinary issues in accordance with the guidelines in collaboration with the Area Manager. Participating in recruitment and selection of new staff Rostering and scheduling employees matching the needs of the business Satisfying Net Promoter Score (NPS) and Client Service Incentive (CSI) targets set by location Working efficiently and effectively in a team environment to maintain a culture of service excellence and accomplishing organisational goals under limited supervision

Perks you'll get

Salary + bonus + use of fleet vehicle Wellbeing programme incl. life insurance + discounted health insurance + superannuation options Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more Employee discounts on car rental across Avis Budget Group Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

What we're looking for

Demonstrated understanding & use of the Customer Service and Sales Process Experience in supervisory or leadership role with experience coaching employees Sales and Negotiation experience Excellent verbal and written skills Knowledge of Workplace Health and Safety A Full Drivers' license is required and the flexibility to work to a rotating roster

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

PerthWestern AustraliaAustralia

R

  • Duty Manager

    1 week ago

    Perth, Western Australia YMCAWA Full time

    Duty ManagerNarrogin Recreation CentreAnnual Salary - $55,536(Pro Rata for Part-Time)Position - Permanent Part-TimeAbout the RoleYMCA WA is currently recruiting for a Duty Manager based at the Narrogin Regional Leisure Centre. The Duty Manager has responsibility for customer service, staff supervision, evacuation and safety. In the absence of the Centre...

  • Duty Manager

    1 week ago

    Perth, Western Australia Crown Perth Full time

    Duty Manager - Crown Towers Offering impeccable design, unprecedented resort facilities and the highest service standards, Crown Towers Perth has set a new benchmark for luxury in Australia.Crown Towers Perth features 500 exquisitely appointed and oversized guest rooms and villas along with our relaxing Crown Spa. Surrounded by world-renowned restaurants,...

  • Duty Manager

    1 week ago

    Perth, Western Australia Crown Perth Full time

    Offering impeccable design, unprecedented resort facilities and the highest service standards, Crown Towers Perth has set a new benchmark for luxury in Australia.Crown Towers Perth features 500 exquisitely appointed and oversized guest rooms and villas along with our relaxing Crown Spa. Surrounded by world-renowned restaurants, luxury shopping,...

  • Duty Manager

    1 week ago

    Perth, Western Australia Crown Perth Full time

    At Crown Perth memorable experiences are created when we work together.As a Duty Manager you will be responsible for managing and assisting in the running of the entire Hotel Rooms Division operation during your shift. Reporting to the Front Office Manager, you will appropriately allocate resources across the operation and ensure that Crown's policies,...

  • Duty Manager

    1 week ago

    Perth, Western Australia State Buildings Full time

    BusinessOn the corner of St. Georges Terrace and Barrack Street in the heart of the CBD, stands the State Buildings. This collection of iconic heritage buildings have been transformed and revitalized to offer the people of Perth a vibrant hospitality venue.The hospitality precinct has become one of the city's favourite meeting places presenting a variety of...

  • Duty Manager

    1 week ago

    Perth, Western Australia Aurora Resourcing & Talent Pty Ltd Full time

    Relocate away from city life or from another regional location Permanent Job Opportunity Picturesque Kimberley WAWe have an opportunity for a Duty Manager to work in the Kimberley in WAYou will need to have had hands on experience across Food & Beverage including the bar and restaurant to ensure smooth operations.Your role will involve: Managing and training...

  • Duty Manager

    1 week ago

    Perth, Western Australia NRMA Motoring & Services Full time

    About SIXT AustraliaSIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and...

  • Duty Manager

    1 week ago

    Perth, Western Australia TFE Hotels Full time

    We're looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you're so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to youA magnet for happiness, you authentically get people. You drive and thrive on meaningful connections. It's why TFE...

  • Duty Manager

    1 week ago

    Perth, Western Australia TFE Hotels Full time

    We're looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you're so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to youA magnet for happiness, you authentically get people. You drive and thrive on meaningful connections. It's why TFE...

  • Duty Manager

    1 week ago

    Perth, Western Australia Lion Full time

    The Fremantle spiritual home of Little Creatures is gearing up for the summer and looking for talented leaders like you Currently, we have 1 x Full Time Duty Manager position available. We are not big on resumes. They can hold back great talent. Instead, we focus on the content of the person, not the paper. We not only believe in diversity and inclusion but...

  • Duty Manager

    1 week ago

    Perth, Western Australia Holiday Inn Full time

    Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should...

  • Duty Manager

    1 week ago

    Perth, Western Australia Varsity Full time

    Good People Good Jobs Good TimesPurposeSimply put, the Duty Manager role is all about supervising the shift and leading a team of diverse personalities. Your main goal is to cultivate the perfect Varsity employee by ensuring adherence to procedures and providing training support.ResponsibilitiesStaff Training and Operational Excellence: Whip our team into...

  • Manager on Duty

    1 week ago

    Perth, Western Australia Marriott International Full time

    JOB SUMMARYServes as the Property Manager on Duty and oversees all property operations, ensuring the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property-related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...

  • Trainee Duty Managers

    1 week ago

    Perth, Western Australia Miss Maud Full time

    Learn while you earn - Hospitality traineeships available Various locations throughout Perth Be home for dinner days only, alternate weekends, no split shiftsTrainee Duty Managers / Cafe SupervisorsWant to get a nationally recognized trade certificate for the skills you learn on the job? If you are motivated and have the willingness to learn from an...

  • Manager On Duty

    1 week ago

    Perth, Western Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of...

  • Manager On Duty

    1 week ago

    Perth, Western Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

  • Bar Manager/duty Manager

    1 week ago

    Perth, Western Australia Avaton Acquire Full time

    We celebrate the finest offerings of Western Australia in cuisine, beverages, and hospitality, situated in one of the state's most breathtaking locations.This diverse and engaging position involves assisting in the day-to-day operations of the establishment. It is ideally suited for an independent and organized individual eager to take ownership of the...

  • Manager on Duty

    4 weeks ago

    Perth, Western Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

  • Manager on Duty

    1 month ago

    Perth, Western Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

  • Duty Operations Manager

    1 week ago

    Perth, Western Australia Virgin Australia Full time

    WORK TYPE:Full TimeLOCATION:PerthJOB TYPE:Airline & Network OperationsAPPLICATIONS CLOSE:24 Jan 2023 W. Australia Standard TimeDuty Operations Manager:Duty Operations Manager (VARA) Permanent fulltime, shift work position Perth based Welshpool Great experience working in a fastpaced environmentHello. We're Virgin Australia. And we're back (in a big...