Consumer Lending Credit Assessor

1 week ago

Sydney, New South Wales, Australia ING Full time
Each day, millions of customers in over 40 countries use ING's banking products and apps. You'll be contributing to their customer experience.

You'll be shaping the way they bank, helping them to do their thing, and empowering them to stay a step ahead in life and business.

We're on the hunt for an experienced
Consumer Lending Credit Assessor to join our high performing Customer Operations team.

Are you ready to make a real impact on people's lives?

What you'll do

  • Generate new ideas for continuous improvement

What we're looking for

  • Sound credit knowledge, & regulatory requirements
  • Proven hands on experience using a DLA/DRA in your current role essential
  • Customer Service experience with the ability to build and maintain relationships and stakeholders and vendors
  • Strong communication skills both written and verbal and well developed analytical skills
  • Ability to demonstrate strong attention to detail with the capacity to work under pressure and multi task

What's in it for you?

  • Discounted ING Health Insurance
  • An additional Rest Day to support your wellbeing
  • An IMPACT day to volunteer on n approved sustainability activity

About Us


At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged.

We've built a culture that's fun, friendly and supportive - it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead.

And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.


We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you'd feel at home? We'd love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Need more?
**Applications close Friday 11th August 2023

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