Assistant Venue Manager

1 week ago


Frankston, Australia TGI Fridays Full time

Built upon a legacy of great food, inventive drinks and big FUN, Fridays has become a favourite place for friends to CELEBRATE together and enjoy a casual dining experience.

TGI Fridays are the world's largest full-service casual dining restaurant chain, with over 1000 restaurants, in 61 countries. TGI Friday's was established in New York in 1965, arriving in Australia in 1995. Since then, we have grown our brand to 20 locations across Australia, delivering our famous TGI Fridays experience with great American food, cocktails and service

The biggest part of our success is our PEOPLE. We are dedicated to building our team with only the best, most passionate and most motivated hospitality professionals worldwide who live and breathe our values

Your key responsibilities will include:

  • Management of up to 30 staff, including training, rostering and on shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs.
  • Ensuring superior service and quality to ensure delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.

About you

  • Demonstrated hospitality experience within a high volume restaurant environment.
  • Qualifications in Hospitality is preferred; however, not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Cando attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.

We Do Things Differently

  • We offer a comprehensive 'Manager in Training program which will provide you with all the tools you need to succeed.
  • You will be invited to participate in the very generous TGI Friday's Australia Management Incentive Scheme, which allows for uncapped Profit Share Earning potential.
  • If you have high volume management experience and want to be a part of an international leading hospitality business, we want to hear from you
  • Opportunity to manage a brand new, highly regarded, community incorporated venue, with a large team.
  • All the tools that are necessary for you to run the business efficiently and effectively.
  • The large Support team from our Operations team, finance, IT, marketing, Customer Service, Development and People & Culture.


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