National Service Compliance Auditor

2 weeks ago

Sydney, New South Wales, Australia Lifestyle Solutions Full time

National Service Compliance Auditor

  • Generous Salary Sacrificing Options
  • Bella Vista or Newcastle Base Location
  • Full Time Permanent

About the role:


The purpose of this role is to provide independent operational compliance for our customers, staff, and all program areas within Lifestyle Solutions.

As part of the Quality Assurance and Safeguarding team, you will also be responsible for providing confidence to executive and board members that operational procedures are fully compliant with standards, policies, and legislation.


Key responsibilities include:

  • Risk management
  • Regulatory compliance
  • Provide guidance, support, and communications
  • Internal assessments and continuous improvement recommendations
  • Reporting of risks, concerns, and audit results
You can view the full role statement here

About you:

  • Diploma in Quality Auditing or equivalent, and/or demonstrated experience in Quality Auditing, Compliance, Risk Management and Continuous Improvement
  • Demonstrated experience in internal and external assessment processes
  • Demonstrated knowledge of current legislations for the Disability and Out of Home Care Sectors
  • Demonstrated knowledge of computerised compliance systems, such as iauditor
  • Extensive knowledge of process improvement/continuous improvement methodologies
  • Demonstrated experience in coordinating the escalation of improvement action and escalation reporting
  • Proven ability to engage with various stakeholders up to executive level
  • Demonstrated high level of proficiency in Word, Excel and Outlook

Highly desirable knowledge and skills:

  • Demonstrated experience in the Human Services field
  • High level of analytical and reporting skills
  • Demonstrated experience in meeting project timelines
  • Understanding of External Accreditation processes such as ISO, Office of the Children's Guardian, and NDIS Commission
  • Understanding of a Quality Management Framework
  • Crisis Intervention training

The perks

  • Salary packaging $15,900 general & $2,650 entertainment
  • Supportive, common goal orientated team improve the lives of our customers
  • Rewarding role with your input directly positively impacting the most vulnerable in our community

About us:

We provide services to people with disability, young people and children in out-of-home care, their families and communities. We believe everyone is equal. You can learn more about us here.

How to apply
Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

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