Metering Sme

Metering SME (Subject Matter Expert)

• Fulltime

Engagement type: Permanent

• Employee
• Department: Australia Operations

Company Description:

We are looking for an experienced licensed electrician or electrical inspector to join our team working in the Sydney and surrounds area.

This role provides technical support to Bluecurrent, our Customers and Providers, ensuring that the installation and maintenance of new and existing technologies are managed efficiently and effectively.

You will be responsible for ensuring we have safe, efficient and quality assured Field Service Providers and provide leadership and support within the Field Services team.

You will be responsible for ensuring that field technicians (internal and external) are sufficiently trained to perform and complete the jobs with a high level of quality and will provide and technical expertise and leadership to the team to ensure metering installations are completed efficiently

Responsibilities in these role will include:

Technical Support

• Provide advice, assistance, and issue resolution to support Bluecurrent business, Retailers and Field Service Providers for advanced metering technologies and deployment
• Ensure that business operations, the deployment of meters and all field operations are performed in strict accordance with all technical, quality and HSE requirements
• Work proactively to improve HSE standards and supporting practices across Bluecurrent agreed processes
• Provide support to the work teams with regards to technical issues, including defining and implementing solutions
• Coordinate and Support field work at metering installations, ensuring technicians meet Bluecurrent compliance and Regulatory requirements
• Reactive and proactive problem solving and technical reporting, including site specific solutions
• Develop technical manuals and instructions, providing technical training to internal and external parties
• Provide training to field resources, as required including Onboarding, mentoring and assessment
• Provide "premium" support to major builders and REC's
• Where required support technicians in field activities to execute work orders e.g. Safety Observer
• Complete meter installations, exchanges, maintenance, testing, and special investigations on both LVCT and WC metering installations, that may require working away from home on occasions
• Establish, implement, and maintain an effective audit program of all field work

HS&E Technical Support

• Work closely with the HS&E and Field Service Providers to establish, implement, and evolve a set of minimum standards for health and safety and quality control for all field processes
• Carry out investigations and audits as defined by Bluecurrent business areas and provision of reports to all relevant parties, including recommendations and action plans to rectify areas of concern that have been identified during the investigations
• Provide remote technical support for field technicians with regards to HSE and technical requirements
• Provide (technical) input and support with the introduction of new and change/improvement of existing hardware, software, processes or regulations that effects/impact Field Services' activities, including defining of processes, work instructions, templates etc.

Continuous improvement

• Drive continuous and traceable improvement into the working processes of Bluecurrent FSPs and to instill a continuous improvement mindset across Bluecurrent FSP collective.

Experience & Qualifications

• Licensed Electrician or Electrical Inspector
• Current Drivers Licence
• Construction Industry Safety Induction Card
• Asbestos awareness
• UEENEEG171A Install, set up and commission interval metering
• 10 years electrical experience Metering Installation and Maintenance is preferred
• A background in Distribution Metering, Contestable Metering and Network procedures is preferred
• Audit experience or familiar with the concept of auditing
• Experienced working in a Service oriented environment
• Experience of incident management process and systems
• Outstanding customer service skills
• Understanding of Safety Standards, Codes of Practice, AS3000, SIR's and guidelines as well as a good working knowledge of the fundamentals of Quality Systems and adherence to procedures
• Network accreditation as applicable to state jurisdiction
• Collaborative worker in a cross functional environment
• Motivated selfstarter
• Effective communicator and team player
• Sound computer/IT skills

We love working together to create a new energy future.

If you want to be part of an organisation with a real and tangible purpose who are passionate about what they do, then Bluecurrent is the place for you.

We offer:

• A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
• Health and wellbeing support
• Subsidisied life insurance and income protection
• Great benefits that reflect

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