Assistant Night Manager

1 week ago

Perth, Western Australia Holiday Inn Full time

Our hotels never sleep. So, we're looking for an Assistant Night Manager to keep the hotel running smoothly overnight, manage hotel security / the safety of our guests, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.

So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn family.

A little taste of your day-to-day:

As our Assistant Night Manager, reporting to the Night Manager & Rooms Division Manager, you will assist in managing and overseeing hotel operations overnight. The principal responsibility is the safety and security of guests & colleagues, and ensuring the accurate & timely completion of the night audit function. You will support the night team with their auditing tasks and in the absence of the Night Manager, you will be responsible for handling any emergencies.

This role is ideal for someone enjoys working overnight, working with numbers, and who wants to continue to consolidate their leadership & technical capability within a supportive environment.

This is a Full-Time position working overnights on a rotating roster weekdays, weekends and Public Holidays, from 11pm - 7am.

Mostly, you'll be:

  • Supporting the Night Manager to manage guest experiences, team performance and hotel operations during the overnight shifts.
  • Prioritising workload and ensuring your team deliver authentic, memorable experiences while achieving the tasks at hand.
  • The first point of contact for any critical emergency situations in the absence of the Night Manager.
  • Processing payments including room charges, debit/credit, and cash in accordance with established procedures.
  • Checking guests in, out and managing any wake-up call requests.
  • Having authentic conversations with guests to resolve issues, queries or concerns.
  • Running night audit process on PMS (Opera) or manual equivalents.

To be successful in this role you will...

  • Be an approachable person and have a real passion for Making Guests Smile.
  • Possess at least 1 years' experience within a hotel Front Office role, with exposure to both Reception and Night Audit procedures.
  • Have a strong working knowledge on PMS (Opera).
  • Accounting and mathematics skills for accurate auditing and payment processing.
  • Have excellent problem solving, decision making and time management skills, to assist in managing multiple tasks, and varying guest situations.
  • Have highly developed written and verbal communication skills.
  • A full Australian Drivers Licence to assist with valet parking requests.
  • Unrestricted Australian working rights.
  • A Valid Approved Manager Licence is highly regarded.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free CBD Car Parking, duty meals, a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

  • Assistant Night Manager

    1 week ago

    Perth, Western Australia Holiday Inn Full time

    Our hotels never sleep. So, we're looking for an Assistant Night Manager to keep the hotel running smoothly overnight, manage hotel security / the safety of our guests, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.Starting with a warm, inviting welcome for all guests,...

  • Assistant Manager- Nights

    1 week ago

    Perth, Western Australia AccorHotel Full time

    Company Description Our Hotel**At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food...

  • Assistant Night Manager Full Time Perth

    1 week ago

    Perth, Western Australia Holiday Inn Full time

    Our hotels never sleep. So, we're looking for an Assistant Night Manager to keep the hotel running smoothly overnight, manage hotel security / the safety of our guests, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. Starting with a warm, inviting welcome for all guests,...

  • Night Manager

    1 week ago

    Perth, Western Australia Hilton Full time

    Night ManagerThe Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. What will I be doing?As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours.The position...

  • Assistant Night Fill Manager

    1 week ago

    Perth, Western Australia Woolworths Full time

    Assistant Night Fill Manager:To assist the Night Fill Manager to lead, coach and support the Nightfill team to deliver great on shelf availability and merchandising.Woolworths, a job is never just a job:It's the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play....

  • Night Manager

    1 week ago

    Perth, Western Australia Four Points Full time

    Job Description:Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is...

  • Night Manager

    1 week ago

    Perth, Western Australia Hilton Full time

    Night ManagerNight ManagerParmelia Hilton PerthHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is...

  • Night Manager

    1 week ago

    Perth, Western Australia Crown Perth Full time

    Night Manager - Crown Towers Perth Offering impeccable design, unprecedented resort facilities and the highest service standards, Crown Towers Perth has set a new benchmark for luxury in Australia. Crown Towers Perth features 500 exquisitely appointed and oversized guest rooms and villas along with our relaxing Crown Spa. Surrounded by worldrenowned...

  • Night Services Agent

    1 week ago

    Perth, Western Australia Crowne Plaza Hotels & Resorts Full time

    What's the job?As a Hotel Services Night Agent you'll be the all-rounder for the hotel reporting to the Night Manager. You may be assisting with porterage for our late-night guest check in's or maybe flipping a burger for a late-night room service order. No night will be the same in this role, you will also ensure the public areas cleanliness is maintained...

  • Night Auditor

    1 week ago

    Perth, Western Australia Wonil Hotel Full time

    Located on the banks of the Swan River, near the University of Western Australia, Wonil Hotel is a new build 4 star boutique hotel offering 66 rooms (most with balconies and views over the Swan River), an 80-seater restaurant with a Western Australian food and wine focus, along with an outdoor terrace designed to host unique events for up to 100 pax.Are you...

  • Night Audtior

    1 week ago

    Perth, Western Australia AccorHotels Full time

    Located on the burgeoning doorstep of the ever expanding Perth CBD, Tribe Perth is conveniently based next door to Kings Park and minutes away from some of the city's premier restaurants, bars and tourist attractions. Seductive and striking, Tribe Perth brings a bold new energy to the market. Part collaborative workspace, part social club, our 126 rooms have...

  • Night Auditor

    1 week ago

    Perth, Western Australia Crown Perth Full time

    At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment...

  • Night Auditor

    1 week ago

    Perth, Western Australia Mercure Perth on Hay Full time

    Conveniently located by the beautiful Swan River in the heart of Perth CBD, Mercure Perth on Hay is looking for a Casual Night Auditor to join our growing team.We are seeking an energetic and enthusiastic Night Auditor to assist the Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as...

  • Night Auditor

    1 week ago

    Perth, Western Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementBored of traditional hotels? Then check out Aloft Perth With its loft-inspired design and free-flowing energy, Aloft lets guests customise their stay,...

  • Night Parcel Sorter

    1 week ago

    Perth, Western Australia Pet Circle Full time

    Pet Circle is Australia's fastest growing pet eCommerce retailer. We service customers across all states to deliver their pet needs straight to their doorWe are currently hiring for professional and reliable Night Parcel Sorters to join our growing team at our Bibra Lake Fulfilment Centre As a Night Parcel Sorter your role is critical to the success of our...

  • Night Parcel Sorter

    1 week ago

    Perth, Western Australia Pet Circle Full time

    Pet Circle is Australia's fastest growing pet eCommerce retailer. We service customers across all states to deliver their pet needs straight to their doorWe are currently hiring for professional and reliable Night Parcel Sorters to join our growing team at our Bibra Lake Fulfilment Centre As a Night Parcel Sorter your role is critical to the success of our...

  • Night Auditor

    1 week ago

    Perth, Western Australia InterContinental Hotels Group Full time

    Night Auditor (Full Time) - InterContinental PerthHotel Brand: InterContinentalLocation: Australia, Western Australia, PerthHotel: Perth City Centre (PERHA), 815 Hay Street, 6000InterContinental Hotels Group are one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 785,544 rooms in more than...

  • Night Auditor

    1 week ago

    Perth, Western Australia InterContinental Full time

    About usInterContinental Hotels Group are one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 785,544 rooms in more than 5,700 hotels per year.You'll know some or all of our 16 hotel brands. They are some of the best known and most popular in the world, including - InterContinental Hotels &...

  • Assistant Manager

    1 week ago

    Perth, Western Australia Spice Talent Group Full time

    $64k + super + bonuses + profit share Structured onboarding and accredited training provided NO LATE NIGHTSAs Assistant Manager of Homewares in Belmont, you'll play a pivotal role in driving sales and delivering exceptional customer service. With competitive compensation, great benefits, and a supportive work environment, this is an opportunity you won't...

  • Night Guest Service Agent

    1 week ago

    Perth, Western Australia Holiday Inn Full time

    Located within walking distance to Kings Park, Holiday Inn West Perth is IHG's first Perth property outside of the city centre. Part of the hotel's charm is the former 1902 Walsh Family residence which sits at the front of the property as a destination restaurant, as will the two character-filled boardrooms that currently occupy the space. Additionally, all...