Team Coach
1 week ago
- Lead a Team of 7
About Our Client:
Our client is an industry leader in the Financial Lending, Loans and Support organisation, who are currently experiencing a substantial period of growth and require an experienced Customer Support, Team Coach to join their business.
This is an excellent opportunity for an outstanding team coach to work in a large-scale organisation in a fast-paced and exciting environment.
Reporting to the Customer Engagement & Operations Manager, your main role and responsibilities will include:- Effectively developing a team of 6-7 customer consultants with less than 12 months experience.
- Allocate daily, weekly, and monthly tasks to continually upskill employees.
- Provide initiatives that drive high performance and a strong culture.
- Develop different personalities to be future business leaders and drive progression.
- Responsible for the removal of escalated internal employee issues.
- Ad-Hoc Duties as Requested by the Management Team.
The Successful Applicant:
What's on Offer:
You would be joining a hardworking, friendly team that recognise and celebrate outstanding employees plus additional benefits of:
- Permanent, Full-Time Role in Melbourne CBD.
- Amazing Career Progression Opportunities.
- Approx. $90K $95K including superannuation, pending experience.
- Coaching a team of 67 officers.
- Leading Financial Services Organisation.
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