2 x IT Support Analyst

2 weeks ago


Sydney, New South Wales, Australia Ignite Recruitment Full time
  • 2 x IT Support Analyst roles
  • Federal Government Department
  • 12 month contracts


Looking to join an incredibly interesting Federal Government department? We are working with a premier government agency that is looking to add a 2 IT Support Analysts to their team.

In this role you will be supporting users, IT service desk, end user computing and various internally developed applications and systems.

Your day to day activities will include:

  • Providing level 1 IT support
  • In person, remote and phone support
  • Escalation of issues as required
  • Supporting Business applications and systems
  • Working with Azure, Entra ID, Active Directory
  • Laptop, hardware and mobile device support
  • Supporting IT projects as needed


Please note, ideally you will have a baseline clearance, if not, you must be an Australian Citizen with the ability to get this clearance.

Other than the clearance we are keen to speak with candidates that have:

  • 3 years IT support experience
  • Experience with Azure, Entra ID, Active Directory
  • Laptop, iOS and basic hardware support
  • Relevant certifications
  • Strong customer service / support experience


Please note this role will require you to be in the office 5 days per week. You will be providing walk up support as needed.

On offer to the successful candidate will be a contract role with an initial duration of 12 months with daily rates based on your skills and experience.



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