IT Systems Support Engineer

1 week ago

Gold Coast, Queensland, Australia Nextgenhr Full time

IT Systems Support Engineer

ONGC is an IT, Cloud, Voice and Data Solution Specialist, who enable businesses to break through today's technology cycles for tomorrow's business challenges.

They are a key Microsoft Partner and have been recognised as the SMB/MM National Cloud Partner of the year – WINNER Beating out thousands of other MSP's. They have also won Gold Coast Business Excellence Awards – IT Business of the year.

Due to substantial growth, they are looking for an experienced IT Systems Support Engineer (L2) to join their team. The successful candidate will be working in the Gold Coast office.

Job Tasks and Responsibilities

ONGC specialise in Cloud services with a forum to allow their engineers to experiment and create ground breaking IP solutions. Whether through SharePoint, Power BI, Power Automate, SQL, PowerApps, the opportunities to explore your creativity are endless.

What we need from you

You will be responsible for working with a number of clients across a variety of engagements, maintaining relationships with clients, proactively resolving issues and offering solutions. This role will be both challenging and fulfilling. The role will also involve researching, planning and creation of internal ventures and associated systems and with your experience, they will call on you to help up skill their level 1 engineers

Skills and Experience:

  • Experience working within a fast paced environment, ideally an MSP
  • Experience configuring network and telecommunication technology hardware, and software with computer systems
  • Server , installation, configuration, migration, and trouble shooting and DR
  • Experience with the provisioning and maintenance of Office 365 essential, including SharePoint and Azure Active Directory
  • Advanced knowledge of Active Directory
  • Virtualisation experience including Hyper-V & VMWare
  • IP & Network Design, VLAN Config
  • IP Voice Skills & 3CX Phone Systems
  • Disaster Recovery Implementation and Application Skills
  • Monitor and maintain windows servers and desktops
  • Documentation and Auditing of existing and new infrastructure
  • Ability to prioritise and multitask
  • Infrastructure & Networking experience
  • Valid Driver's licence

Job Benefits and Perks

You will come to work in a purpose-built facility including an entertainment area with plenty of games to play whilst you are taking a well-earned break Staff recognition, quarterly team building off-sites and annual weekends away as a team and with families are some of the additional benefits they offer. Most importantly they just try to have fun.

If you have already completed industry certifications, or aspire to complete Microsoft certifications such as MS900/AZ900 and the like, they will help you along your learning journey and get you skilled up fast

They aim to satisfy the team across all levels of personal, professional, and financial development. They pay for staff to engage in industry training and partake in a range of activities singularly and as a group to enhance personal development and bring the fun back to work.

Don't wait, APPLY NOW or contact Laura from NextGen HR

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