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department manager
3 months ago
EXPLORE YOUR CAREER
At ZARA we love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and customer satisfaction are our daily motivation.
YOU are passionate, curious, motivated, customer orientated and dynamic with something different to contribute. You are detailed orientated, creative and proactive and are looking for a challenging yet rewarding career in fashion. You have excellent analysis, prioritization, and organizational skills. You have a track record in providing exceptional customer service, problem solving and leading a team . At Inditex you will find more than a job.
The Benefits
- Growth Opportunities: Get inspired and explore your career through endless growth opportunities
- Employee Discount: Enjoy 25% discount on all product in store and online
- Anniversary Rewards: Acknowledging your contributions is essential and we celebrate your ongoing journey as part of our team through additional leave days
- Paid day off on your Birthday: Take the time to celebrate YOU on your special day
- Sustainability Community: Join our store communities and with your creativity and innovation create change together
- Uniform: Enjoy a Zara designed uniform
- Online Learning & Development: Elevate your skills with exclusive access to our employee learning platform to empower your professional growth & development
- Roster: Enjoy a fixed roster that includes 3 consecutive days off each month
- Employee Assistance Program: Your wellbeing is important to us. Access a confidential counselling service dedicated to supporting you across all aspects of our life
- Free Language Courses: Embrace our diversity and learn a new language on us
- Wellness Platform: Explore our platform for regular updates on enhancing your wellbeing
The Role
- Leading and motivating cashier team within the store in accordance with the company's standards and guidelines
- Driving sales and achieving KPI's for your department
- Maintaining an up to date knowledge of products and promotions including awareness of new arrivals, best sellers and offering alternatives
- Taking primary responsibility for till operations and security within the store and driving excellent customer service at the cash desk
- Investigating, reporting and resolving discrepancies
- Planning and managing the rosters for the cashier team
- Engaging with relevant training and development of the team (as directed by management)
About You
- Passionate about leading your team to success
- Strong desire to provide an exceptional customer service experience
- Confident and clear communication skills and ability to resolve conflict in a professional manner
- Experience with supervising a team
- Ability to multitask and prioritize in a fast-paced environment
- Desire professional growth and inspire the same for your team
- Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays & weekends
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We thank you in advance for your interest in working with us at ZARA.
| more than a job
