Manager, Operations

2 weeks ago


Brisbane, Queensland, Australia The State of Queensland Full time

Queensland Treasury (Organisation site )
Technology; Operations & Enforcement; Queensland Revenue Office; Brisbane City

Are you ready to use your extensive knowledge and experience of technology operations and integration to deliver quality technology solutions?

Join us as a Manager, Operations & Integration and become a vital member of our multidisciplinary Technology leadership team. In this pivotal role, you will manage several divisional team leaders, develop and sustain skilled and capable teams, and lead continuous improvement of technology solutions that align with the priorities of the Queensland Revenue Office.

The position is based in our Brisbane office with flexible work options available and access to professional growth pathways.

Please read the role description for more information. You can also contact Trisha Jordin for further information on We welcome questions and look forward to hearing from you.

  • Identify risks to systems and information security and develop and implement appropriate treatment strategies.
  • Ensure compliance with information security standards while managing timely, accurate and complete information to enable smarter decision making.
  • Lead and manage a branch in line with QRO's strategic direction.

  • Establish, enhance, and manage effective relationships with internal and external stakeholders.
  • Research, analyse and interpret information and correctly apply enhancements and maintenance to QRO-managed technology.
  • Manage and undertake significant projects or initiatives in relation to the technology managed by QRO.
  • Monitor and analyse current technology and divisional practices and procedures and implement solutions which are progressive, and appropriately support the team performance and the strategic direction of QRO. You will have relevant and recent experience in:
  • Leading technology teams in a client-focused and regulatory organisation, operating in a complex environment
  • Implementing and optimising IT service management (ITSM) best practices for highly available production operations across a diverse portfolio including back-office systems, customer experience tools, client-facing portals, and data and analytics products
  • Delivering highly secure and resilient cloud, application, infrastructure and database management products and services in hybrid environments (including cloud, on-premise, managed services, SaaS) using integrated solutions (including Microsoft, AWS, Oracle, Service Now, Atlassian)

We support a thriving and future-focused workforce which offers flexible working practices (e.g., working from home) to ensure suitable and tailored work/life balance whilst meeting organisational, community and government needs. The position is based in our Brisbane office with high quality end of trip facilities available.

Joining QRO, you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre,in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessaryadjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role — click "Apply" to be redirected to the full advertisement, including role description and contact details.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

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