Rooms Division Instructor

the job?

The Rooms Division Instructor is responsible for the ongoing development and training of the Post Graduate Blue Mountains International Hotel Management School Rooms Division students. We have purpose-built front office desks built on our campuses for our Masters students – which is the environment where the students would practice their learnings throughout the term. As the instructor, you manage the day- to-day operational function there as well as training and monitoring of students during Housekeeping and Front Office practical sessions.

Day-to-day accountabilities:

Provide Front Office and Housekeeping training as required by the program to the standards set in collaboration with the Front Office Manager and Executive Housekeeper. Guarantee all students' equipment and supplies are ready for commencement of shifts Organise rosters for the students to cover the campus front desk Assist with, when necessary, the new implementation of standard operating policies and procedures and adhere to those in place. Work closely with the academic team (who provide theoretical teaching). Undertake professional development activities to ensure a high level of continuing industry

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We are recruiting for a couple of roles, one based in Sydney (Surry Hills Campus) and the other in Melbourne (Flinders Campus). The roles operated Monday to Friday – no weekend work We are looking for people who can start for our next intake beginning of April 2024 (our second term).

Who you are?
To be successful in this position you will have:

Demonstrated experience as manager or supervisor within Front Office in a 4-5-star hotel/resort environment. In depth knowledge of housekeeping services is ideal but can be trained A passion to develop and train Completion of a Certificate IV Hospitality or equivalent, and Certificate IV Training and Assessment (TAE40110) desirable – but not essential

Why join us?
Bold, modern and agile, we're Australia's fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020 , Australian Financial Review named us one of the country's most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you'll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.

What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia , you'll benefit from:
- Study free in a course/degree related to your position
- Flexible working conditions, allowing you to work remotely and from a campus near you
- Access to internal opportunities - Be supported to learn, grow and move across the organisation

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