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Account Manager

3 months ago

East Melbourne, Australia IXOM Full time

East Melbourne, VIC, AU, 3002- PermanentWhile IXOM might not be a household name, we have a world-class heritage spanning 150 years and we play a vital part in the lives of tens of millions of people every day.

We're the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.


IXOM is a market leader in water treatment, chemical distribution, flavours, ingredients and botanicals in Australia and New Zealand, with an increasing presence throughout South East Asia and North America.

Every day, we provide solutions to a range of industries including dairy, water, and food & beverage.

Chances are, we are already part of your everyday life, in some way or another. Within the food and beverage space, the breadth of flavours and ingredients we supply our customers is unparalleled.

This is an exciting time to join our business as we move towards a sustainable, successful, and promising future.

The Role


Join our industry leading Sales team as an Account Manager servicing our portfolio of manufacturing customers within the Food and Beverage sector, in this fast-paced, dynamic role.

With high potential for growth with our big name customers, we are looking for a passionate and enthusiastic Account Manager who has ingredient Sales experience, with a food science background highly regarded.


The successful applicant will be trained in all aspects of our products and work closely with our Key Account Managers, Account Managers and Product Managers.


Offering competitive remuneration, flexible and remote working conditions and an impressive bonus structure, this sales role will allow you to utilise your expertise in nurturing existing relationships with manufacturing customers within the Food sector, while also hunting new business opportunities to grow your portfolio.

You will have the opportunity to work alongside a strong leader as a mentor, within a supportive and collaborative work environment.


Key responsibilities

  • Identify and deliver new business growth within your industry segment
  • Provide responsive account management and outstanding customer service to your existing and developed customers
  • Work closely with Product Managers to identify new opportunities, develop new customers and expand your product portfolio, increasing market share
  • Prepare and execute customer action plans to improve profitability and satisfaction
  • Capture market intelligence and competitor information
  • Offer astute insights and advice based on customer needs, to deliver appropriate solutions from our broad range of specialist materials.

About You
You are a seasoned Account Manager, proactive, dynamic and responsive in your approach to working with your customers.

You are comfortable working independently in your own territory as well as contributing as a valued team member in the wider ANZ sales team.

As a true sales person you thrive on challenge and love the thrill of the win. Attitude is everything in this position and the potential for account growth in this role is exceptional.

To succeed in this role, you will possess:

  • Well-honed knowledge in sales acquisition and tailoring solutions for clients
  • Posses experience in food ingredient Sales or a background in food sciences
  • Excellent communication skills with the ability to build longstanding relationships, negotiate and influence
  • Have a great reputation in the industry and able to build on existing relationships
  • Commercial acumen to truly understand the business development cycle, challenge current processes and offer insights to the product/technical management group
  • A high energy approach and ability to self prioritise work
  • Enjoy a highly flexible work environment with the drive to be autonomous
  • Some Sales Experience within the food and beverage space in NSW is required
  • Technical ingredient sales experience is very highly regarded


This is your opportunity to add value and take full ownership of a portfolio within a business that will drive you to grow both personally and professionally in a supportive, flexible environment.


Your benefits at IXOM


For a start, you'll work for a large successful global organisation, where you'll not only earn a competitive salary, you'll have access to an Employee Assistance Program, a Recognition Program, and a range of health and benefits discounts.

You'll be provided with ongoing learning and development to meet your professional needs.

You'll be supported by an accessible leadership team who are driven by a solid values platform that underpins who we are and how we operate.

What's more, you'll find yourself working with a flexible, diverse, and inclusive workforce.

We celebrate and nurture our people. We're focused on embracing change.

There is no better time to join us.

Your next step
Please note that you must have full working rights to apply.

We are a 2024 Circle Back Initiative Employer - we comm