Detainee Services Support Officer

3 weeks ago

Canberra, ACT, Australia ACT Government Full time

The successful applicant will provide administrative support to Detainee Services functions, with particular focus on aiding the Women's and Children's Coordinator.

You will work closely with external service providers and internal stakeholders to manage appointments, scheduling, and related activities, providing both organisational and individual support related to Women in custody.


Further to this, you will be responsible for managing the day to day operations including the Detainee Services bookings inbox, Criminal background checking administration, confirmation of services and reporting, assisting the Shine for kids' program, and facilitating the record keeping of external service providers on individual detainee files.


To be successful, you will demonstrate strong administrative capability, have the ability to think and act in a busy operational environment and possess excellent interpersonal, organisational and communication skills necessary to build rapport with a diverse range of stakeholders.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace.

As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.


Eligibility/other requirements:

  • An understanding of, and sensitivity to Aboriginal and Torres Strait Islander cultural issues and issues relevant to other minority groups.
  • Current driver's licence is essential.
  • Qualification and/or experience in case management and/or community services areas is highly desirable.
  • This position requires a Criminal Background check
  • Prior to commencing this role, a current registration issued under the _Working with Vulnerable People (Background Checking) Act 2011_ is required. For further information on Working with Vulnerable People registration refer to
  • Working with vulnerable people (WWVP) registration )
***
Notes: This is a temporary position available immediately for up to six months, with the possibility of extension up to 12 months and/or permanency.

How to Apply:

To apply, applicants are required to submit three items: (1) a one to three page written response addressing the professional/technical skills and knowledge, behavioural capabilities, having regard for the job requirements; (2) a current curriculum vitae with the names and contact details of two referees (one should be a current Supervisor/Manager) and (3) a copy of their drivers licence.

Please ensure you submit all required items.

Note:


This is a temporary position available immediately for up to six months, with the possibility of extension up to 12 months and/or permanency.

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