General Manager

2 weeks ago

Melbourne, Victoria, Australia Park Hyatt Melbourne Full time
Summary

About Park Hyatt Melbourne
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury.

Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.


About the Role
An exciting opportunity exists for a full-time General Manager to join the team at Park Hyatt Melbourne.

You will be responsible for overseeing the smooth and efficient operation of the hotel on a day to day basis, working closely with your team and ensuring deliverables to all stakeholders.


Some of the responsibilities include:

  • Drive customer preference for the brand and ensure that the guest experience is delivered in accordance with brand standards
  • Proactively manage revenue and market share in conjunction with cluster revenue specialists
  • Ensure that hotel operating & payroll costs are managed in line with best practice to maximize financial results & efficiencies
  • Actively lead, coach and mentor all members of the team to ensure they are equipped to do their job while also developing them for the future
  • Demonstrate Hyatt's purpose of caring for people to be their best at all times while coaching other managers in the hotel to embody the Hyatt values

Qualifications:

  • Previous experience in a similar role is a must with Hyatt experience highly preferred
  • Proven ability to work within brand guidelines
  • Exceptional leadership skills
  • Strong interpersonal skills used to build effective relationships with all stakeholders
  • Ability to drive the business ensuring that key goals are achieved with regard to financials, guest and colleague metrics
  • Strong experience in working with revenue specialists to drive performance in the market
  • Knowledge of the local market
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

If you are looking for a fulfilling career, please apply.

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