Customer Relationship Specialist
1 week ago
About the Role
- Seeking passionate Customer Relationship Specialist to join the BOQ team
- Flexible workplace & Collaborative Team – Owner Managed Branch Mitchelton Based
- Monday-Friday, 8am-4.30pm - No weekends or public holidays
As the Customer Relationship Specialist, you will be the 'face' of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ's products and services. Further, you will relish the opportunity to proactively identify opportunities and manage a pipeline of new and existing customers through their financial journey with BOQ.
Day to day your key responsibilities will consist of:
- Account opening/closing
- Customer interviews and being a part of their full review process
- Personal lending and credit card applications
- Coaching and development of junior colleagues
- Outbound calling to maintain and build customer relationships
- Floor walking, business development and initiating quality conversations with customers
- Strong focus on compliance
About you
As an experienced Customer Relationship Specialist you will be a passionate, high performing operator who consistently delivers an outstanding customer experience, by demonstrating:
- Excellent customer service experience, preferably from the banking industry
- Exposure to consumer lending would be advantageous
- The drive to build long lasting relationships and positive customer experiences
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems
- Excellent written and verbal communication skills and strong attention to detail
About Us
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks. BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
Our Perks
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
How to Apply
To apply for this role please follow the links or apply via our Careers Page.
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
-
Customer Service Officer
1 week ago
Mitchelton, Queensland, Australia Bank of Queensland Full timeAbout the Role Do you have a passion for customer service? Do you want to work with a driven, supportive and fun team? Full time opportunity at our Mitchelton Owner Managed branchIf you're ready to jump in with both feet, then we want to hear from youAs the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional...
-
Teller
1 week ago
Mitchelton, Queensland, Australia Westpac Full timePermanent position at Westpac in Brookside, QLD:Part Time position (30.4 hours per week):- Ongoing training and development available to grow your careerThe Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation where the best talent...
-
Associate Dispenser
1 week ago
Mitchelton, Queensland, Australia Laubman and Pank Full timeWHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...
-
Sales Travel Consultant
1 week ago
Mitchelton, Queensland, Australia Flight Centre Full timeJob no: 512056Brand: Flight CentreWork type: Full timeLocation: QueenslandCategories: Leisure Travel & RetailJoin others like you, who simply love travelIf you have a passion for travel and some experience in retail, hospitality, sales, or customer service, then you'll fit right in as a Travel Sales Consultant at Flight Centre. Join other like-minded travel...
-
Branch Manager
1 week ago
Mitchelton, Queensland, Australia Heritage Bank Full timeOn 1 March 2023, two of Australia's most successful member-owned banking organisations merged to form Heritage and People's Choice - Australia's leading mutual banking organisation.We have dual head offices in Toowoomba and Adelaide, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two...
-
Practice Manager
1 week ago
Mitchelton, Queensland, Australia Pacific Smiles Group Full timePermanent full time role with attractive salary, benefits and flexibility:Join a supportive team environment, with company leadership and mentoring programs:- Manage one of our industry leading dental centres and make our patients smileAbout this opportunityOur Centre Leader positions are a key leadership role within our centre network team. Reporting to the...
-
Lifestyle Therapy Team Leader
1 week ago
Mitchelton, Queensland, Australia Churches of Christ Full timeChurches of Christ, Moonah Park Aged Care Service, MitcheltonPermanent, Full-time OpportunityImagine a career with Churches of ChristOur values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.We also offer: 5 Weeks annual leave with the ability to purchase more;...
-
Customer Relationship Specialist
2 days ago
Mitchelton, Australia Bank of Queensland Full time**About the Role** - Seeking passionate Customer Relationship Specialist to join the BOQ team - Flexible workplace & Collaborative Team - Owner Managed Branch Mitchelton Based - Monday-Friday, 8am-4.30pm - No weekends or public holidays! As the Customer Relationship Specialist, you will be the ‘face’ of the Bank within the Branch, providing exceptional...
-
Customer Relationship Specialist
4 weeks ago
Mitchelton, Australia BOQ Full timeAbout the Role Seeking passionate Customer Relationship Specialist to join the BOQ team Flexible workplace & Collaborative Team – Owner Managed Branch Mitchelton Based Monday-Friday, 8am-4.30pm - No weekends or public holidays! As the Customer Relationship Specialist, you will be the ‘face’ of the Bank within the Branch, providing exceptional...
-
Customer Relationship Specialist
3 weeks ago
Mitchelton, Australia BOQ Full timeAbout the Role Seeking passionate Customer Relationship Specialist to join the BOQ team Flexible workplace & Collaborative Team – Owner Managed Branch Mitchelton Based Monday-Friday, 8am-4.30pm - No weekends or public holidays! As the Customer Relationship Specialist, you will be the ‘face’ of the Bank within the Branch, providing exceptional...
-
Lending Specialist
2 weeks ago
Mitchelton, Australia Bank of Queensland Full time**About the Role** - Seeking Experienced Lending Specialist to join the BOQ team - Owner Managed Branch - Mitchelton Location - Full time opportunity with a competitive salary & bonus structure Reporting to the Owner Manager, you will provide excellence in customer service whilst achieving business growth and sales targets for retail and commercial...
-
Small Business Specialist, Brookside
4 weeks ago
Mitchelton, Australia Optus Full time**Small Business Specialist, Brookside**: **Date**:04-May-2023 **Location**: Mitchelton, Australia **Company**:Singtel Group **So, why Optus?** At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all...
-
Customer Service Officer
2 months ago
Mitchelton, Australia Bank of Queensland Full time**About the Role** - Do you have a passion for customer service? - Do you want to work with a driven, supportive and fun team? - Full time opportunity at our Mitchelton Owner Managed branch If you’re ready to jump in with both feet, then we want to hear from you! As the Customer Service Officer, you will be the first point of contact in the Branch,...
-
Customer Service Officer
3 weeks ago
Mitchelton, Australia Bank of Queensland Full time**About the Role** - Seeking passionate Customer Service Officer to join the BOQ team - Flexible workplace & Collaborative Team - Owner Managed Branch Mitchelton Based As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and...
-
Retail Sales Assistant
2 weeks ago
Mitchelton, Australia Pillow Talk Australia Full time**Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...
-
Teller
2 weeks ago
Mitchelton, Australia Westpac Full time**Permanent position at Westpac in Brookside, QLD**: - **Part Time position (30.4 hours per week)**: - **Ongoing training and development available to grow your career** The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation...
-
Associate Dispenser
3 weeks ago
Mitchelton, Australia Laubman and Pank Full time**WHO WE ARE** - We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...
-
Lead Educator
4 weeks ago
Mitchelton, Australia Busy Bees Full timeBusy Bees at Mitchelton Busy Bees at Mitchelton is looking for a dedicated Lead Educator to join the Hive. This is a 94 place service located in Queensland's north-western suburbs. Don't miss out on this amazing opportunity to join a dynamic and growing organization.- Competitive above award rates of pay- Competitive discount on childcare gaps fees for this...
-
Associate Dispenser
1 month ago
Mitchelton, Australia Laubman and Pank Full timeWHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...
-
Associate Dispenser
1 month ago
Mitchelton, Australia EssilorLuxottica Full timeWHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...
-
Associate Dispenser
3 weeks ago
Mitchelton, Australia EssilorLuxottica Full timeWHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...
-
Retail Optical Assistant
3 weeks ago
Mitchelton, Australia Laubman and Pank Full timeWHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...
-
Associate Dispenser
1 month ago
Mitchelton, Australia EssilorLuxottica Group Full timeWHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...
-
Associate Dispenser
3 weeks ago
Mitchelton, Australia EssilorLuxottica Group Full timeWHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...
-
Mitchelton, Australia Global Retail Brands Full timeJob Search | Login**Casual Retail Assistant | Brookside | ROBINS KITCHEN**: **Location**: BROOKSIDE (472RK) **Posted on**: 24 May 2024 - At Robins Kitchen, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: Robins Kitchen is a part of Australia's largest...
-
Store Manager
2 weeks ago
Mitchelton, Australia Cotton On Group Full timeBe Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Bringing you a brand new opportunity at Typo Brookside **Benefits** - Competitive base salary + super - Local and Global career growth - progress your career across our 7 Brands - 50% off Cotton On Group Brands | Cotton On, Cotton On Body,...
-
Disability Employment Consultant
4 weeks ago
Mitchelton, Australia APM Full time**Are you ready to make a difference in the lives of others, and your own?** As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our...