![Maker & Monger](https://media.trabajo.org/img/noimg.jpg)
Cheesemonger/foh
2 weeks ago
We are on the look out for talented individuals of all ages, both casual and fulltime, who enjoy the art of customer service and the incredible worlds of cheese & wine.
We are a small team within a fast-growing business and over these next few months we get quite busy with the colder weather and then we build through Spring for Christmas.
- Ongoing training and development with a chance to grow your career
- Worklife balance
- Above award wages for the right applicants
Maker and Monger is an all-encompassing cheese & wine shop in South Yarra, Melbourne, with the best local and international cheeses available in Australia, stored in our purpose-built maturation room and served behind a 7-metre long climate-controlled cheese counter.
Do you enjoy the art and science of building relationships with customers? Want to work within a caring and nurturing environment within the heart of Melbourne's oldest food market?
Maker & Monger are looking for people of all experience and age to join our team and begin or continue your journey in the world of cheese & wine.
Led by Anthony Femia, Australia's best cheesemonger, our shop features a purpose-built maturation room, a 7-metre long climate-controlled cheese counter and a kitchen offering - not only our world-famous toasties, but a selection of seasonal cheese dishes utilising the quality produce surrounding us at Prahran Market.
We have recently added a fantastic wine selection of boutique and delicious wines which complement our offering and has opened a world of possibilities for you to learn whilst enjoying tasting and teaching these wines.
Join a team that is passionate about the culinary world as much as you are.With monthly training and encouraged cheese & beverage tastings - we want you to be the best and to share the Maker & Monger passion that we so strongly strive to achieve.
Tasks & responsibilities- Knowledge of M&M cheese & beverage selection and able to sell and upsell with ease and confidence in a fast paced environment
- Value excellent, personalised customer service and possess strong communication skills
- Have a commitment to delivering an unforgettable and sincere cheese experience for M&M customer
- Follow health and safety protocols
- Maintain quality standards and cheese care requirements
- Work to create customer loyalty through individualised service
- Weekend work is essential as well as some evenings when we host events on or offsite
- Working offsite events delivery, set up, pack down and provide high levels of customer service to ensure the smooth running of events
- Working autonomously towards a common goal and as part of a vibrant team
- Current RSA
- Drivers licence
- Basic understanding of sales principles and customer service practices
- Love of cheese a bonus
- Basic understanding of wine and beer. WSET Level 2 or above is a huge plus
- High level of cleanliness of work and personal hygiene
- Ability to work within a small team without ego or agenda
- Proficiency in English
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Basic administration skills
- Familiarity with consumer behaviour principles
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fastpaced environments
- Flexibility to work various shifts and weekend work is compulsory
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Cheesemonger/foh
4 weeks ago
South Yarra, Australia Maker & Monger Full timeMaker & Monger We are on the look out for talented individuals of all ages, both casual and fulltime, who enjoy the art of customer service and the incredible worlds of cheese & wine. We are a small team within a fast-growing business and over these next few months we get quite busy with the colder weather and then we build through Spring for Christmas. -...