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Group Sales Manager

3 months ago

Gold Coast, Queensland, Australia The Star Entertainment Group Full time
At The Star Entertainment Group, we aim to be Australia's leading integrated resort company.

Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.


Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate.

TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically.


As our
Group Sales Manager you will play a key role in providing support to the Head of Commercial Hospitality to sell the Events, Hotel, and Hospitality business across all segments.

The key goal will be to maximise occupancy and yield opportunities generated from the hospitality business across the Gold Coast property location.


A few of your responsibilities

  • Focus on driving profitable revenue across hotels/events business
  • Develop a pipeline of sales for hotel/business events
  • Provide leadership with a focus on Business Events/ Hotel sales to increase revenue based on reaching and exceeding budgeted targets.
  • Provide strategic direction and a business plan outlining core objective for allocated markets and develop a sales action plan to ensure KPI' s are achieved.
  • Ensure time spent balances with ROI i.e. more time with highest potential clients.

What we are looking for

  • Extensive experience within the business events/hotels sector including established relationships with Professional Conference Organisers, corporate, association, government, incentive, industry decision makers
  • Ability to provide direction and support to Group Sales Executive and Coordinators for an integrated system of employee relations and performances, while ensuring organisational objectives are prevalent in any new initiatives
  • Ability to maintain a customer focus, ensuring that customer service delivery is timely, effective and efficient and that it meets both the customer's (internal and external) needs and corporate standards.
  • Extensive experience in selling principles and objectives and sales targeting.
  • Tertiary and /or postgraduate qualifications in commercial or related field


You are an experienced Group Sales Manager that will provide leadership and direction to achieve business goals in the key areas of guest service, team development, organisational and financial performance.

Specifically focusing on cash revenue generation for Accommodation and/or business events, assessing profitability and the key market segments to drive cash revenue.

Your role will be pivotal in shaping the success of the hospitality and commercial sales strategy at The Star. Join us in making a difference.

What can we offer you?

  • Complimentary meal on site every day, including hot meals, sandwich bar and more
  • Discounted parking available in the city
  • Flexible working arrangements
  • Up to 30% Discounts across award winning restaurants and accommodation
  • Lifestyle discounts including gym memberships and drycleaning services
  • Career development, training, and courses via The Star Academy limitless career opportunities
  • An organisation that values diversity, teamwork and being your best self
  • Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

Our culture


At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.


The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.


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