Claims Support

2 weeks ago

Geelong, Victoria, Australia Transport Accident Commission Full time

Job no: 926021

Work type:
Part-time

Location:
Geelong

Claims Support

  • Full time, fixed term role until July 202
  • Geelong office location, with flexible hybrid working
  • Competitive salary $72,430 base plus superannuation

Care in Action


With a career at the TAC, you'll be helping us look out for the lives of everyone who travels on Victoria's roads.

That's care in action.

Right now, we're seeking a Claims Support who will play their part in this shared purpose.

Who'll bring their authentic selves to work, demonstrate compassion and care, and collaborate in a team to improve the everyday — for Victorians, our colleagues and our partners.


About the role


This role will work closely with the Claims teams to provide accurate and efficient administrative assistance to ensure the delivery of services and decisions in a timely manner in conjunction with the Service Charter.

An important aspect of this role involves exercising judgement, being proactive and flexible in managing various claims related tasks to reduce the administrative burden on the Claims teams.


About the Team


The Claims Support role sits within the Clients Division, which has a focus on providing efficient, just and cost-effective injury recovery and independence outcomes for those injured on in transport accidents.

Reporting into the Team Manager, you will work alongside a supportive team of other Claims Support administrators.

What we're looking for

Administration experience

  • Manage the teams administrative claims work in a timely and efficient manner
  • Support the claims managers with their administrative work
  • Perform a range of administrative tasks associated with managing a claim
  • Utilise a claims management system and other systems to enable effective sourcing and accurate storing of confidential information

Positive team player

  • Work well under pressure in a fastpaced environment, and take a proactive approach to all tasks and requests
  • Take pride in your work and always looking for ways to improve and grow
  • Have excellent prioritisation skills and have demonstrated experience meeting targets, deadlines and set service expectations
  • Contribute to continuous improvement of the Claims Support function

Why you'll love it here
There's more to work than a competitive salary and amazing employee benefits.

As our newest Claims Support administrator, you'll also:

Make a positive difference
Every day the work you do at the TAC contributes to something bigger. As part of an inclusive, supportive team you'll find real purpose in achieving goals, together.

Be well looked after
Your wellbeing is our priority. Take advantage of our in-house GP and extensive health initiatives. With flexible hybrid working arrangements, you'll be set up for success.

Grow your career


We're committed to your personal and professional growth, with extensive opportunities for development and access to the LinkedIn Learning Digital Hub.

Find your passion and grow your career with study leave and volunteer days.

Ready to put care in action?
We'd like to hear from you.
For more information, read the attached Position Description or contact Hannah Bonaddio, Team Manager on for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 28 January.

A safe place to work
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.

Position Description

Advertised: 22 Jan 2024 AUS Eastern Daylight Time

Applications close: 28 Jan 2024 AUS Eastern Daylight Time

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