Manager (Command & Control Centre)

2 weeks ago


Brisbane, Queensland, Australia Queensland Police Service Full time

Want to be a part of something big, bold and cutting edge? Want to make a meaningful difference within your community? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive community outcomes.

The Frontline & Digital Division offers a supportive and people-focused work environment that supports work-life balance and flexible work options at home or at one of our many locations across Queensland.

We also offer rewarding career development, access to ongoing learning and training opportunities and generous superannuation contributions in addition to advertised salary range.

So bring your big ideas, creativity and desire to have a true impact - join the Frontline & Digital Division at Queensland Police Service and unleash your imagination

Your part in the ongoing success of our business in supporting key frontline services in the IT Support directorate will see you responsible for a variety of work.


Key Accountabilities will include:

  • Manage and lead a team of IT professionals engaged in the support and preventative maintenance of information technology systems and services. Provide advice, consultancy and guidance on IT operations and IT support related issues, information technology systems, services and strategic initiatives. Maintain and improve an efficient and effective operational environment across a complex and dynamic set of ICT work units. Foster an environment of continuous improvement and lead the implementation of operational efficiency strategies. Manage the operation of the Command & Control Centre through effective Human Resource and Financial Management practices and ensure it is well resourced, organised and capable. Develop operational plans, processes and procedures for the support and provision of ICT services and systems and champion the adherence to ICT policies and standards. Drive the development and acceptance of a customer and resultsoriented culture within the Command & Control Centre Team


Refer to the Role Description and Application Guide on the SmartJobs advertisement for further information including highly desirable and desirable requirements, role profile criteria, Leadership Competencies for Queensland and SFIA technical capabilities.

Applications to remain current for 12 months.

Job Ad Reference:
QLD/490777/23

Closing Date:
Monday, 19th June 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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