New Store Support Lead

2 weeks ago


Melbourne, Victoria, Australia MECCA Brands Pty Ltd Full time

The role you could play:

We are looking for an operational guru to join us as a New Store Support Lead. This role is integral to the success of the new store openings team and will focus on process, continual improvement and require strong partnering with our broader MECCA teams to deliver end to end new store and innovation projects as well as continue the advancement of our store presence.

Please note: This is fixed term opportunity contracted for 18 months.

Some of your responsibilities will include:

  • Leading and managing the administration process and improvement works relating to the broader store renewals framework.
  • Partner with key cross-functional stakeholders to advance the new store pipeline rollout and planning requirements
  • Pro-actively source opportunities to continually improve needs within the store renewals function and lead initiatives as required
  • Support delivery teams in executing strong post project reviews and coordinate and gather insights cross functionally to successfully embed change for future improvements
  • Support with reporting and systems management as and when required

What You Will Bring:

  • Excellent communication skills with an ability to influence, engage and inspire other stakeholders to drive collaboration and alignment
  • Demonstrated experience in retail leadership, project management and or operations support role required
  • Experience in project or program management
  • Highly organised with an ability to thrive in a fast-paced environment whilst navigating a dynamic working environment with changing priorities
  • Demonstrated experience driving outcomes whilst working remotely in other markets
  • Strong analytical and problem solving skills
  • A mindset committed to continuous improvement
  • Ability to work independently, efficiently and take initiative

About Us

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best, whatever it takes And no matter what role you play at MECCA, this will be your purpose too, as it is for 4,000+ #teamMECCA spanning 100+ retail stores throughout Australia and New Zealand, our rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne.

Our ongoing growth is fueled by being truly #CustomerFirst; whether that be opening new MECCA doors in new areas, innovating our online shopping experience, elevating the in-store experience through bespoke and tailored services, delivering a world-class brand offering, or harnessing the latest technology for omni-channel revelations. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will play an integral part in our #CustomerFirst strategy.

Your life at MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn't be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way

Some of our other team member benefits include:

  • Professional development programs and first-class digitized learning offering
  • Health and well-being initiatives
  • Reward and recognition programs
  • Access to bonus and incentive programs
  • Quarterly product allowance
  • Unlimited 40% discount

There are also so many other ways in which you'll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit


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