404172: Aps6 Case Management

1 week ago

Adelaide Region SA, Australia Chandler Macleod Full time

Applications close by 10am Tuesday 21st of February 2023.

Mandatory:
Australian Citizenship required to work within Federal Government

Our Federal Government client is seeking to engage in multiple APS6 Case Management positions for a 12-month assignment with potential extension in Adelaide CBD.

About the Team
Appeals Tribunal (AAT). The branch aims to improve the experience of current and prospective participants

About the Role

The APS6 Case Management is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents.


The position is a team leadership position and will have delegated authority and responsibility to resolve issues and risks across a range of activities.

The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.


The APS6 Case Management is required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support objectives to "build a world-leading Scheme".

Responsibilities of the role include but are not limited to:

  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the NDIA.
  • Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.

Key skills required for role

  • Case Manages for the National Access team. Experience
  • Previous work experience in Case management dealing with a high number of cases
  • Background in Investigations/government Investigations
  • Legal/Dispute Resolution/Conciliation background/ Alternative Dispute Resolution Experience

Desirable skills to have for the role

  • Previously worked for the NDIA or other government agencies in a similar role
  • Experience in claim management (work cover, ComCare or public liability), insurance (steering clear of motor claims or other first party claims managers), and personal injury experience Highly regarded Skills
  • Demonstrated ability to understand and interpret legislation
  • High Level of communication and interpersonal skills
  • Critical thinking and problemsolving skills
  • Experience in dealing with highly sensitive and often complex/emotional matters
  • Ability to work in a team environment.
  • Ability to work remotely and independently
  • Ability to learn in a fast faced environment
  • Has a cando attitude
(

NOTE:
the key responsibilities of the role are based on current priorities and may change over time)

What's on Offer?

- Position located in Adelaide

- APS6 $58.50/ph + super

- Temporary contract for 12 months, with possibility to extend

- Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm
It is highly desirable that the successful applicant understand or lived experience in the field of disability.

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