Village Management Lead

1 week ago


Perth, Western Australia Amana Living Full time

Job no: 496468

Work type:
Full time

Location:
Perth CBD, Inner & Western Suburbs

Categories:
Property & Projects

ABOUT US


Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962.

We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services.

Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

THE ROLE


The purpose and objective of this position is to support all aspects of the smooth running of the Retirement Living team through continuous improvement and collaboration with internal and external key stakeholders for the desired business outcomes, in line with Amana Living's overall corporate strategic initiatives.


_ Key responsibilities_

  • Supporting the sales/rental of all Retirement Living units of Amana Living, within the retirement living portfolio inclusive of the settlement of the transactions at the lease for life sites.
  • Supporting the process for filling vacancies in all the villages through a continuous improvement lens in accordance with the Retirement Villages legislation.
  • Successfully negotiating and preparing contracts for the sale of retirement units, following price guidelines as required.
  • Coordinating the introduction of new residents to villages, preparing resident contract documentation and financial reports and respond to resident correspondence and queries as required.
  • Working with the Marketing Manager to market the villages as appropriate, in consultation with operations manager retirement living as required.
  • Recording responses from promotional activities and campaigns.
  • Ensuring that the central data base waitlist is kept updated for all the villages during leave cover.
  • Preparing all admission documentation required internally for Retirement Living residents as required.
  • Monitoring sales activities and promotional campaigns of "competing" products and support key staff.
  • Assisting in the promotion of Home Care services available to the residents through Amana Living to enhance their lifestyles and to help them cope and to remain in familiar surroundings with friends, referring residents to Home Care services where a need is identified.
  • Complying with Amana Living Policies and Procedures as set out in Amana Living Policy Manuals and the Charter of Residents' Rights and Responsibilities, in addition to current legislation for Retirement Living Homes.
  • Frequently reviewing and actioning waitlists as properties become available, liaising with prospective tenants and Village Manager's to arrange property viewings and show rounds.
  • Assessing and calculating rental payments, preparing tenancy agreements and rental contracts, and lodgement of bond documentation.
  • Preparing and providing monthly reports to Operations Manager.

ABOUT YOU

_ Skills, Knowledge & Abilities:
_


  • Knowledge of Retirement Living legislation
  • Demonstrated capability to understand and respond to financial performance information
  • Advanced time management, organisational and problemsolving skills
  • Exceptional customer service skills and quality standards
  • Experience in supporting team development
  • Ability to build sustainable relationships across a range of diverse circumstances

_Essential Criteria_

  • Successful completion of preemployment medical and reference checking
  • Ability to obtain a National Police Clearance _(within 6months validity)_
  • Evidence of COVID19 and 2023 Flu vaccinations
  • Current WA 'C' Class Driver's Licence

WHAT'S ON OFFER


Working for Amana Living offers you a fulfilling career with the opportunity to have a meaningful impact on the community we support, while advancing your professional development in a high performing team.


  • Salary packaging benefits up to $18,550 per annum
  • Discounted private health insurance with HBF and Medibank Private
  • Health and Wellbeing programs and more

Shortlisting and interviews will commence immediately.

Advertised: 02 Feb 2024 W. Australia Standard Time

Applications close:

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