Warranty Administrator

2 weeks ago

Toowong, Queensland, Australia Autosports Group Full time

State of the Art Facilities:

-
Discounted Health Insurance:

-
Ongoing Training and Development:

-
Family and Friends Referral Program


Toowong Mazda is owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands with over 1800 employees across 55 dealerships in NSW/QLD/VIC and NZ.

Due to growth we are looking for a
Warranty Administrator to join our team and be part of our busy service area

Responsibilities for the role include but are not limited to;

  • Determine if a vehicle is covered by statutory warranty, approved car warranty or goodwill
  • Ensure that the daily operations of the warranty department are kept compliant and within factory guidelines.
  • Diagnose the specific customer problems and describe clearly on the job sheet.
  • Prepare and maintain all warranty documents according to manufacturer's requirements.
  • Submitting warranty claims ontime and reconciliation of warranties.
  • Pointing out additional services the customer needs which can be taken care of at the same time (eg repairs)
  • Following up on outstanding claims
  • Maintaining all service and customer records as required by the warrantor.
  • Participate in onthejob training and OEM training.
  • Represent the Autosports Group and our manufacturers with the highest level of professionalism, etiquette and personal presentation.

To be successful you will:

  • Have experience in a similar role and technical automotive knowledge.
  • Be articulate with excellent verbal and written communication skills.
  • Have high attention to detail and exceptional analytical skills
  • Have Strong Computer skills and be a quick learner.

Please note, criminal background checks may be required for this position.

Job Types:
Full-time, Permanent

Benefits:

  • Parental leave
  • Professional development assistance
  • Referral program
  • Visa sponsorship

Schedule:

  • Day shift
  • Monday to Friday

Licence/Certification:

  • Full Driver Licence (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

  • Warranty Administrator

    5 days ago

    Toowong, Australia Autosports Group Full time

    **State of the Art Facilities**: - **Discounted Health Insurance**: - **Ongoing Training and Development**: - **Family and Friends Referral Program** Toowong Mazda is owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands with over 1800 employees across 55...