Venue Manager

2 weeks ago

Kurri Kurri, New South Wales, Australia Belgravia Health & Leisure Group Pty Ltd Full time

NSW, Kurri Kurri Aquatic and Fitness Centre - Kurri Kurri NSW 2327

  • Great career pathway with an entrepreneurial organisation
  • Opportunity to make a real difference in a supportive team
  • Do you possess the skills and ability to lead, develop and build on an enthusiastic team?
  • Free facility access and great benefits
We are looking for a manager to deliver and drive exceptional customer service and a culture of innovation

The Role


The Venue Manager will be a strong people leader who will be responsible for recruiting, developing and leading a skilful and passionate team.

You will develop and execute plans through engagement with the leadership team, key stakeholders and Council.

With strong business acumen and experience in sales, financial and risk management, you will continue to drive the overall success of the centre.

As the Venue Manager you will be accountable for the facility's operations, financial performance and program deliverables. You will deliver and drive exceptional customer service and a culture of innovation.

Key Accountabilities

  • Coach and develop leaders to deliver on KPIs through engagement, performance planning and individual development plans.
  • Lead and drive a high performance community minded culture through highly visible and handson leadership and team engagement.
  • Maintain a high value relationship with local Council
  • Implement a high value customer service proposition that addresses the needs of the clients
  • Recruitment of energetic, diverse and passionate employees as required to compliment the team and the vision for the Centre.
  • Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
  • Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
  • Maintain facilities to approved standards in line with contract requirements.

About You
You have experience in planning and execution of operational, financial and people plans to achieve successful outcomes. Possessing strong communication skills, you are able to build rapport and positive relationships with people. With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example.

You are tech savvy and have a sound knowledge of health and safety legislation. You possess values such as integrity, excellence, courage, openness, respect, leadership and accountability.

It's desirable you have a minimum 2 years' experience in aquatic operations and a good understanding of local government and its processes.


Essential Skills and Qualifications:

  • A minimum 2 years' experience in managing a similar facility (preferred leisure or aquatic facility)
  • Highly developed communication skills with a flair for positive influencing and negotiating winwin outcomes
  • Sound knowledge of health and safety legislation
  • Experience in planning and execution of operational, financial and people plans to successful outcomes
  • Current CPR Certificate
  • Current First Aid Certificate (Level 2)
  • National Police Check
  • Working with Children Check
  • Legal working rights in Australia

Desirable:

  • Tertiary qualifications in a related field

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.


We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen.

With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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