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Ict Service Desk Officer

3 months ago

Canberra, ACT, Australia Ignite Specialist Recruitment Services Full time
Ignite are looking to hear from experienced ICT Service Desk Officer for one of our government clients.

Location:

Canberra

Duration:
initially - 6 months with extension

Citizenship Requirements:
Must be an Australian Citizen

Required Skills and Experiences:

  • Demonstrated knowledge in the implementation, support and operation of ICT hardware, software and multimedia for a corporate environment, including exhibition and event areas.
  • Experience performing system administration activities, including support of Microsoft Windows desktops, Active Directory, Exchange, Teams, Office 365, Printers and Multi-Function devices, multimedia on media devices, remote support and Apple Macintosh.
  • A demonstrated ability to identify, assess and manage priorities, meet deadlines, resolve problems or escalate issues to ensure client needs are met in a timely manner. Strong team skills and the ability to work with under direction in a small team in a high pressure environment.
  • Sound communication, negotiation and presentation skills, with the ability to prepare correspondence, show initiative, build and maintain effective relationships and manage diverse stakeholders to achieve work area and agency goals
  • High order customer service skills with the ability to monitor the impact of and quality of customer service activities
If this role is of interest to you, please APPLY NOW, or contact Sarah Plamio on

Reference Number #369515

Start Date:

26/06/2023

Location:

Canberra (Canberra)

Work type:

Contract

Industry:

I.T. & T

Reference:

BH-369515