Contractor Care Specialist

1 week ago

Melbourne, Victoria, Australia PeopleIn Full time
Join a growing, ASX listed organisation

  • Great company culture and supportive leadership team
  • Excellent company benefits including a monthly RDO & flexibility working options

About us

Powered by PeopleIN, an ASX listed organisation, Halcyon Knights are driving business growth of some of the most innovative businesses in APAC through exceptional talent - more than a technology recruitment firm, we are a dedicated resource solutions partner in pursuit of prosperity for organisations and their people.


The opportunity
In this role, you will be the Contractor Care Specialist, taking ownership of the contractor experience from onboarding to off-boarding

Your responsibilities will include:

  • Delivering outstanding customer service to contractors and consultants.
  • Establishing consistent best practices in collaboration with P&C and key stakeholders to manage risks and resolve issues related to employment.
  • Ensuring accurate contract administration, including pay rates, dates, and employment types.
  • Managing compliance documentation for casual conversions, immigration, ABN, and similar requirements.
  • Proactively tracking contractors and upcoming contract end dates to ensure timely renewals.
  • Managing the onboarding process for contractors and clients.
  • Providing training to recruitment consultants on our best practice processes.

About you
We are looking for a strong communicator who can build relationships across all levels of the organisation.

Attention to detail and accuracy are important qualities for this role, and you should have excellent written and verbal communication skills.

A solution-focused mindset and a positive "can do" attitude will contribute to your success.

Experience in administering employment agreements and contracts would be beneficial, and advanced computer literacy with knowledge of Microsoft Outlook, Excel, and PowerPoint is preferred.

Familiarity with Astute, Vincere, and Referoo would also be advantageous.

We are a business that

  • Rewards you: salary is just the start
  • Unshackles you: No more being tied to the desk. We were hybrid before it was a thing and adopt casual attire.
  • Trusts you: We're focused on outcomes, so you decide your start time, your finish time, when you pop out to do some shopping, run some errands or get some exercise as you get the job done.
  • Empowers you: With the latest tech at your disposal.
  • Supports you: With super smart operations teams backing you.
  • Nurtures you: With a paid long weekend every month #HKMYDAY, in the interest of employee happiness, mental health and wellbeing. Plus, an extra day off on your birthday.
Curious? Why not reach out and register your interest and we will be in touch

  • Please note only successful applicants will be contacted._

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