Clinical Operations Lead

1 week ago


Canberra, ACT, Australia Medibank Private Limited Full time

Join Amplar Health for a fulfilling career in healthcare

Amplar Health, the unified brand of Medibank, is on a mission to enhance healthcare experiences and promote accessibility, choice, and control for individuals across Australia. With a team of over 1000 dedicated professionals, including nurses, GPs, and allied health experts, we are committed to making a difference.

Position: Clinical Operations Lead

We are seeking talented individuals to fill the role of Clinical Operations Lead. In this crucial position, you will be responsible for overseeing a team of Telehealth Triage Nurses and General Practitioners, ensuring they deliver exceptional performance and productivity. Your key responsibilities will include:

  • Leading and supporting a team of frontline healthcare professionals
  • Promoting a culture of excellence and continuous improvement
  • Ensuring safe and efficient clinical service delivery
  • Optimizing the utilization of healthcare workforce

This rare work-from-home opportunity offers a full-time position with a focus on out-of-hours availability, including evenings, weekends, and public holidays. Ideal candidates will have a minimum of 5 years of clinical experience and a growth mindset to drive operational excellence.

To succeed in this role, you must demonstrate proficiency in contact center software, KPIs, and virtual communication tools.

Benefits and Advantages:

  • Flexible working arrangements
  • Generous subsidies on health insurance
  • Comprehensive support for mental and physical well-being

Ready to take the next step in your healthcare career? Apply now to join our team at Amplar Health.


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