National Tech Support and Apps Manager

2 weeks ago

Sydney, New South Wales, Australia Hengandhurst Full time
National Tech Support and Apps Manager | Hospital Diagnostics | Sydney
  • Sydney
  • Medical Device / Senior Operations
Fantastic opportunity to be an integral part of the service and support of this global company. Market leader in Diagnostics and POC devices
  • POC devices and capital that truly excel in hospital diagnostics
  • See the company and your role grow together
  • National role well supported by existing team
This company is a market leader in their field, who pride themselves on building a culture based on support, collaboration and providing the best environment to ensure a high performing and winning team. Due to local expansion, this company is looking for a Tech Support and Applications Manager to manage and develop their device servicing, calibration and implementation support nationally.
Reporting to the Managing Director your key responsibilities will include:
  • Managing the service, troubleshooting and support of their devices nationally.
  • Hands-on technical support as needed both in person and remotely
  • Project manage and work across the business to ensure timelines meet customer needs
  • Collaborating with your global and local cross functional internal team - sales, marketing, supply chain, etc
To be considered for this role, you will have:
  • Science qualification and experience working in a lab setting is essential.
  • Self starter who loves to go above what is required for their customers and colleagues
  • Medical Devices industry knowledge and understanding is beneficial
  • Strong written and verbal communication skills
  • High attention to detail
On offer is the chance to join a global business with best in class products in the diagnostic space. You will have the opportunity to grow with the business and be given the opportunity to help facilitate the next stage of growth and development of the business. This is a great time to join this outstanding organisation.

To apply for this role please submit your application in WORD format by clicking'Apply'; or contactJoel McCoyon for further enquiries. Confidentiality is assured.
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