Operations Controller

1 week ago

Mascot, Australia Regional Express Full time
Pel Air is recruiting for the full-time position of Operations Controller, located at Pel-Air Head Office in Mascot, NSW.


Reporting to the Operations Manager, the Pel-Air Operations Controller plans, coordinates and monitors all charter (and some non-charter) flights and provides a central communication point for day to day operations.


The applicant should be highly motivated and have excellent interpersonal skills, the ability to multi-task and problem solve and be able to work as part of a team in a challenging environment.

The Operations Controller position is a multi-faceted, full-time shift work role and involves the ability to be on call on weekends and as required on other days.


_ Position Responsibilities:
_

  • Oversee all Pel-Air Aviation daily operations and provide flight following for all flights.
  • Working on a rotating roster to include oncall & specific duties when rostered to work on weekends.
  • Oversee the travel and accommodation arrangements of the crew on duty and training.
  • Update operational computer systems as required, including planning and building crew rosters.
  • Liaise with handling agents, fuel agents and other parties to provide accurate information on all flights.
  • Monitor flights for On Time Performance and reporting any delay reasons.
  • Coordinate any disruptions with other Operations personnel. Formulate and action disruption plans. Liaise with other departments and affected ports to minimise disruptions to passengers.
  • In the event of an emergency; initiate the company response plan and carry out duties as requested by the Pel-Air Aviation Emergency Response Team.
  • Coordinate and assist Rex Group mainline operations centre staff as required.
  • Assess feasibility of aircraft and flight schedule against client requirement and provide commercial quotation function to charter requests.
  • Manage crew fatigue in accordance with Pel-Air FRMS.
  • Carry out such duties as directed by the Operations Manager to assist in the day to day running of the Operations Centre.

_ Key Selection Criteria:
_

  • Able to work well independently and within a team environment
  • Ability to work shift work, including weekends
  • Problem solving skills and high level of work accuracy
  • Ability to maintain efficiency under pressure
  • Commercial acumen and high level of customer service
  • High level of organisation skills with ability to prioritise
  • Computer literacy of a high degree and familiarity with Microsoft Office Suite
  • Superior communication skills, both written and spoken
  • Previous experience in Airline or Charter Operations preferable

_ Conditions:
_
**_

To Apply:
_

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