Assistant Relationship Manager

2 weeks ago

Brisbane, Queensland, Australia Bank of Queensland Full time

About the Role
An opportunity has become available within BOQ Specialists' Business Banking Department, as an Assistant Commercial Relationship Manager


In this role, you will be working closely with and supporting a Relationship Manager with the end to end management of their client base.


  • Determine loan serviceability, prepare credit submissions and actively manage the deal through the credit approval process
  • Liaise with internal stakeholders as well as clients, accountants, solicitors and relevant third parties to ensure efficient settlement of each deal
  • Answer inbound enquiries and providing exceptional customer service to external/internal clients
  • Assist with multiple product distribution by assisting the External Consultants to identify cross sell opportunities within existing client base
  • Monitor ongoing needs of existing client base and work with External Consultant to review and where necessary
  • Ongoing client maintenance and assist POD with client retention
  • Take an active role in POD marketing activities when required, including EDM's and outbound call campaigns
  • Understand and comply with the Code of Conduct and any additional policies and procedures

About you

  • Ability to read Financials and determine serviceability
  • Good understanding of Lending products
  • Exposure to Commercial Lending would be highly desirable
  • Degree preferable

About Us

BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference.

Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.


BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.


BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.


Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).


Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

How to Apply
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.


If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.

These checks may include, but are not limited to:
identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference:
BOQ02595

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