![Wingecarribee Shire Council](https://www.councildirect.com.au/uploads/job/logo/75211235/WSC_RGB_LOW.jpg)
Digital Communications Officer
1 week ago
Permanent Full-Time Opportunity
35 hours per week
Salary starting from $80,769.52 to $93,693.08 plus 11% Superannuation
Council is seeking a Digital Communications Officer to join our team.
We have embarked on a customer-led transformation journey and you will be committed to provide easy, convenient, reliable and efficient services to customers and the community.
Located in the beautiful Southern Highlands of NSW, 1.5 hours south-west of Sydney - Wingecarribee Shire Council is working to create and nurture a vibrant & diverse community in harmony with the region's urban, agricultural & natural environments.
About the Role
This role is responsible for implementing the Digital Customer Experience function and implementing a Human Centered Design program and methodology to improve the customer experience across a Digital space.
It will also champion a "Digital First, anywhere, anytime" philosophy and be driven by a passion for innovation and continuous improvement.
Essential Criteria
- Relevant tertiary qualification and/or a minimum five years' demonstrated experience in similar role
- Proven commitment to providing quality customer experience
- Proven ability to deliver Digital projects on time and on budget
- Demonstrated experience in driving digital innovation
- Experience managing content management systems, driving improvement and change
- Relevant experience developing and maintaining online forms and integration pieces
- Previous experience in digital content creation
Desirable Criteria
-
Knowledge of Open Cities
- Local Government Experience in a similar position
- Demonstrated project management experience
The Benefits
- Variable day off each month
- Opportunities for education, training and career pathways within WSC
- Dynamic team culture that is supportive, diverse and inclusive
- Corporate discounts for gym and pool membership
- Reward & Recognition and Wellness programs
How to Apply
Please upload your current resume and a brief cover letter.
Applicants not addressing the essential criteria may not be considered. For further information about the role, please contact George Harb on
In accordance with Wingecarribee Shire Council's COVID 19 Safety Plan, we encourage all employees to be COVID 19 vaccinated.
Applications are to be received by** 13 August 2023
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