Group Hotels Analytics Manager

1 week ago


Melbourne, Victoria, Australia Crown Melbourne Full time

Job Number:
MEL15263)

Who we are.


At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness.

Crown is "a world of entertainment" and we strive to make the ordinary extraordinary through our purpose:
Together, we create joyful, elevated experiences.

Group Hotel Analytics Manager

Position summary


Crown, a leader in the hospitality and entertainment industry, is seeking a dynamic and strategic-minded Group Hotel Analytics Manager to join our Enterprise Analytics team.

As the Group Hotel Analytics Manager, you will play a pivotal role in providing insightful reporting and initiatives for business improvement, contributing to revenue generation and cost efficiencies that elevate the overall customer experience at Crown.


  • Drive datadriven insights and recommendations for revenue growth and efficiency.
  • Develop processes for robust analytics and reporting pipelines.
  • Create an enterprise analytics function with a focus on statistical methodology.
  • Provide insights for analytical, reporting, and business planning needs.
  • Identify opportunities for strategic decisionmaking.
  • Implement effective strategies through insightful reporting and analysis.
  • Deliver reports for marketing and key business units.
  • Contribute to achieving the annual budget for Hotel operations.
  • Engage with Finance Managers and advocate for hotel business units.
  • Analyze potential revenue diversification, assessing associated risks.
  • Conduct ongoing performance analysis, recommending changes for increased revenues.
  • Foster a proactive approach to generating analytics, insights, and industrystandard solutions.

About you and the key skills required:

  • Tertiary qualification in a relevant discipline (Mathematics, Statistics, Economics, Business, Finance, Commerce, etc).
  • Hospitality experience
  • Proficiency in analytical tools and programming languages such as SQL, R, Cognos, and/or Python.
  • Experience with data visualization tools (Tableau, PowerBI, etc).
  • Proven ability to lead a team across the business and work with senior leaders.

What we offer you:

  • Complimentary meals at our onsite staff restaurant and café
  • Generous discounts across Crown hotels and restaurants Australia wide
  • Reduced parking rates at nearby, secure parking locations
  • Flexible working and paid parental leave
  • Access to discounts with our various corporate partners across travel, insurance, heath & wellbeing, fashion, banking & finance, technology, parking

Job Sales, Marketing & Public Relations

Primary Location Melbourne

Position Status Full Time
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