Medical Receptionist

2 weeks ago


Newtown, Victoria, Australia I-MED Full time
Join Our Team as a Medical Receptionist 

Are you a friendly, organized, and customer-focused individual? Our busy clinic in Newtown is seeking a dedicated Medical Receptionist to be the welcoming face of our practice.

If you're passionate about patient care and thrive in a dynamic environment, read on

The role is a full time, permanent position working Monday to Friday with 7.5 hour shifts scheduled between the core hours of 8:30am and 5:30pm, with optional weekend work.


Role Overview:

As a Medical Receptionist, you'll play a crucial role in ensuring smooth clinic operations.

Here's what you'll be doing:

Greet Patients:
You'll be the first point of contact for patients at our reception desk. A warm smile and excellent customer service are essential

Appointment Management:
Efficiently schedule and manage appointments to maximize both customer service and clinic efficiency.

Build Relationships:
Develop and maintain strong working relationships with patients, referrers, staff, and managers. Your interpersonal skills will shine here

Quality Service Delivery:
Drive the delivery of high-quality service to patients and referrers. Your attention to detail matters.

Life at Our Clinic:

We believe in supporting our team members.

Here's what you can expect:

 Competitive Remuneration:
Your experience matters, and we offer a competitive salary package.

欄 Comprehensive Training:
Enjoy a paid induction and ongoing development to enhance your skills.

 Career Growth:
We're committed to your professional progression. Opportunities await

‍‍ Team Spirit:
Join a fun and dedicated team that celebrates wins and successes together.

喙 Well-Being Matters:
Access our employee assistance program for your health and well-being.

Key Selection Criteria:

We're looking for someone with**:

Previous Medical Reception Experience:
While not mandatory, it's highly desirable. Show us your expertise

Multitasking Skills:
You'll handle multiple computer systems—tell us about your tech-savviness.

Initiative and Willingness to Learn:
Be proactive and eager to grow in your role.

Excellent Communication:
Interpersonal skills matter—whether it's face-to-face or over the phone.

Autonomy and Teamwork:
Balance both effectively; we value collaboration.

Patience and Empathy:
Alleviating medical concerns for patients requires compassion.

Next Steps...
Join us in making a positive impact on patients' lives
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