Customer Banking Specialist

1 week ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
Customer Banking Specialist - Orange

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster

Part Time Roster (34 hours per week):

  • Monday: 8.30am 4.00pm
  • Tuesday: 8.30am 4.00pm
  • Wednesday: 8.30am 4.00pm
  • Thursday: 8.30am 4.00pm
  • Friday: 8.30am 4.15pm
Ability to travel to other branches including
Bathurst and
Cowra beneficial.

Do work that matters


As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

We've been serving our local communities for over 100 years, with market-leading products, services and technology.


What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.

Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.


See yourself in our team
As the Customer Banking Specialist in our
Orange Branch, you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes
  • Provide options for the customer through education & demonstration of our inbranch technology and digital banking options
  • Problem solve & provide effective solutions whilst championing our processes, procedures & drive our riskadverse culture

We're interested in hearing from people who have

  • Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
  • Excellent communication skills & the ability to articulate financial terms in a clear way
  • The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
  • Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

With us, you'll help customers make the right financial decisions and achieve their dreams.
At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way.

Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 27/03/2024

Job ID REQ207262

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