Technical Services Manager Nsw

2 weeks ago

Municipality of Strathfield, Australia Australia Post Full time
General information

  • Name
  • Technical Services Manager Nsw
  • Ref #
  • Opening Date
  • 02Jul202 Suburb
  • Strathfield
  • Entity
  • Australia Post
  • Work Type
  • Permanent Full Time
  • Description & Requirements
-
About the opportunity

As a Technical Services Manager, you will play a crucial role in supporting the processing within the Southern region by ensuring the network maintains reliable and compliant plants and processes.

With a team of 7 direct reports and over 100 indirect reports, this position offers you the chance to provide leadership and guidance to the technical workforce in the southern processing region, encompassing New South Wales (NSW) and the Australian Capital Territory (ACT).

Your expertise will be pivotal in driving operational outcomes and maintaining the highest standards of excellence throughout the network. Join us today and be part of our mission to deliver reliable postal services to the Australian community.

What you'll deliver with us

As part of your role, you will assume the responsibility of efficiently overseeing technical plans and resources across multiple facilities and shifts.

This will entail creating and implementing comprehensive Technical Maintenance Plans, skillfully managing service delivery to meet partnership expectations, and ensuring meticulous adherence to operational standards for machine operation.

By becoming a part of our team, you will have the opportunity to make a significant impact and contribute to the continuous growth and triumph of our organisation.


You'll also

  • Design and execute technical maintenance plans to ensure operational outcomes are met
  • Lead optimisation and continuous improvement
  • Ensure 24/7 assistance is available for technical faults across the network
  • Develop and review maintenance policy, procedures, plans and other instructions for effectiveness
  • Manage machine availability and performance to agreed targets.
  • Design and implement a technical services operating model that delivers performance and efficiency across the network
  • Manage a multisite and mobile workforce.
  • Setting expectations, holding my team to account, and recognising their contribution
  • Ensuring my team has the information, skills, and experience to do their job

About you


You are a hardworking, compliant and experienced people leader with up-to-date knowledge of Vendor upgrades and improvements across the sortation machinery we use within processing.

You will have excellent conflict resolution strategies and can influence outcomes with the ability to undertake highly specialised maintenance support and related activities.


  • Experience working within a unionized environment is advantageous but not essential
  • Demonstrated experience within a People Leader position
  • Knowledge of LEAN methodology

How we'll deliver for you
-
Join one of the most culturally and linguistically diverse workforces in Australia, where we're all ages, genders and come from all walks of life:

  • We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They're the TIES that bind our team together
  • Immerse yourself in the AP Way where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

We're delivering together
Our diverse and inclusive workplaces bring out the best in our people. We're all ages, genders and abilities, and we come from all walks of life. That's how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in. See how we're achieving that
here.


We acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community.

We pay respect to Elders past, present and emerging. To find out more about our progress with reconciliation, watch this short
video.

One last thing

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