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Pool Operations Supervisors
3 months ago
_Do you want your work to make a difference for NSW?_
- Together, we create thriving environments, communities and economies._
Pool Operations Supervisor, multiple Ongoing Full Time Opportunities available:
Located at Sydney Olympic Park Aquatic Centre:
Venues Award Level 4 - $67,530.00 plus super
Our Venue Management team are currently seeking to appoint 2 x Pool Operations Supervisors at the Sydney Olympic Park Aquatic Centre.
This role is responsible for supervising and managing a pool of lifeguards, overseeing the safe use of facilities and advising centre employees of any special requirements.
The successful applicant will have the following key accountabilities:- Implementing operational systems and procedures and allocate resources to ensure all venue operational requirements are met and maintain high standards of service delivery, venue presentation, safety and security.
- Supervise the safe use of the facilities and promptly identify and action potential issues which may cause injury or illness to staff or patrons.
- Ensure daily booking and operational schedules are implemented to ensure customer needs are met.
- Ensure prompt resolution of customer complaints and review feedback to continually improve processes and service.
- Ensure that all supplies and assets are stored securely and properly accounted for.
- Ensure compliance with the Centre's Emergency Management Plan including carrying out duties as facility Chief Warden.
- Provide team leadership and supervise the performance of direct reports by setting work objectives, assessing performance and providing feedback, development and coaching to develop staff capabilities and meet work objectives.
- Ensure the prompt reporting and action of maintenance and cleaning issues
About You
Client service is paramount in our day-to-day efforts, and you will work closely with your stakeholders to implement the use of the world class facilities located at Sydney Olympic Park Aquatic Centre.
You will need to be able to plan, prioritise tasks for the team and individually aligning to the outlined tasks and changing priorities.
Your ability to clearly communicate with both internal and external stakeholders is key to this role.You will need to possess an ability and commitment to customer service and be accountable for your actions, work within a team environment, follow safe work practices.
You will need to demonstrate a sound understanding of IT systems and have an ability to manage and develop people- and assist any team member to enhance their performance and skill set.
This is an excellent opportunity to join a dedicated and highly regarded team together with significant opportunity to be a key contributor in Sydney Olympic Park's position as a highly desired place to live, work, learn and play.
Essential Requirements
- Current Senior First Aid Certificate including Advanced Resuscitation
- Pool Lifeguard Qualifications recognised in NSW
- Pool Operations Certificate or equivalent
- A Working with Children Check is an essential requirement for this role. The role has been identified as requiring a check in keeping with the Child Protection (Working With Children) Act 2012
.
Role Description:
Pool Operations Supervisor
About Us
The Department of Planning and Environment's (DPE) vision is to create thriving environments, communities and economies for the people of New South Wales.
We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department.
To Apply
DPE strongly recommends all applicants who can be safely vaccinated for COVID-19, to be so.
Applications close Sunday, 29th January 2023 at 11:55PM.
- A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months._
Looking for more information or assistance in applying?
Our Diversity team can assist to:
- provide alternative formats to apply
- offer information about workplace adjustments and support networks
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