Documentation & Onboarding Administrator

2 weeks ago

Sydney, New South Wales, Australia Allianz Australia Full time

Documentation & Onboarding Administrator | Location - flexible
-
Provide administrative support to various distribution teams within Allianz:


  • Work with a supportive team | Full training provided:
-
Allianz is a FlexReady employer, remote/ flexible working options are available

What if you could put the customer at the heart of everything you do?
We have a fantastic opportunity to work as a

Documentation & Onboarding Administrator in our Support Services Team for someone to work with sales teams across Allianz's Retail, Corporate and Commercial channels, assisting with their partner sign-ups and account maintenance requests. When a new corporate partner joins Allianz, this team is responsible for populating and producing the legal documents.

Key responsibilities include:

  • Provide operational analysis and support to the thirdparty distribution teams with regards to onboarding new partners.
  • Perform due diligence, and prepare distribution agreements for Allianz partners across FI, CTP & Dealer, Club Marine, HPF and Commercial.
  • Perform ongoing system maintenance to support the intermediated partner network, with regards to supporting partner remuneration, partner discount structures and ad hoc reporting.
  • Engaging Agents and Account Managers directly to collect and confirm details required for the account set up process, including agreement and project rollouts.
  • Respond to questions and issues in a customerfocused manner and provide updates to customers on progress.

To be considered for this role you should possess:

  • Experience in general insurance, financial services or banking is required.
  • A fanatical attention to detail to ensure all work is completed accurately and efficiently.
  • Proactive and confident demeanour to allow you to work autonomously and be confident in your decision making.
  • Proven administration experience with proficiency in the Microsoft Office suite, especially Excel. Experience in the use of Polisy would be welcomed but is not expected.
  • Proficient time management skills with the ability to multitask.
  • Good critical thinking and problemsolving skills will be required daily.
  • Resilience and composure to work in a fastpaced and rapidly changing environment will be essential.

What's On Offer

  • Access ondemand lifelong learning and take control of your career development.
  • Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
  • Be part of a team that's openminded, supportive, approachable and genuinely focused on customer outcomes
  • We understand about worklife balance, we are always willing to discuss flexible & remote working options with our employees. Allianz is an accredited FlexReady employer.
  • Access a range of benefits, such as discounts at retailers, travel firms, health insurers, gyms and financial institutions, alongside a significant discount on Allianz insurance products.

About us
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flexibility for balance and the support you need.

We know that flexible work comes in different forms, that's why we're embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual.

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".

LI-ALLIANZAU #LI-HYBRID

Job Level:

Professional

Location:

  • Sydney, NSW, AU, 2000
    Available until:30/09/2023

Area of Expertise:

Operations

Unit:

Allianz Australia

Employing Entity:

ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Permanent

ID:

20056

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