Casual Night Concierge

1 week ago

Sydney, New South Wales, Australia Excel Building Management Full time
Company Description

EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets.

Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.

At Excel our hand-selected people are our greatest asset.

Our staff are supported by a team of dedicated professionals at Head Office, many of whom have been promoted internally from within our sites.

Our work culture is something we are proud to maintain.

Job Description:


Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.


The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes.

Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.


What You Will Be Doing:

  • Providing all residents and guests with a 5star service, ensuring exceptional front desk services.
  • Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
  • Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
  • Distributing and securing all resident keys, security devices and parcels or dry cleaning.
  • Internal and External Patrolling.
  • Completing Incident Reports when necessary and responding to emergencies.
  • Ensuring entry and lifts are tidy and presentable.

Working hours:
Saturday and Sunday
from 11pm to 7am + extra shifts when available

Qualifications:

Must Have

  • NSW 1AC Security License.
  • Availability to work overnights.
  • Ability to build rapport with residents and cooperative relationships with the team.
  • Front of house or customer service experience.
  • Proven quality written and verbal communication skills.

Your Strengths

  • Capability to work within a team environment and follow Site Procedures and Company Policies.
  • Be professionally presented.
  • Punctuality and proactivity.
Additional Information

Applicants are required to be eligible to work in Australia.

Uniform is provided:

  • MEN UNIFORM
  • Black business suit, tie, and name badge.


 LADIES UNIFORM
  • Black business suit, scarf, and name badge.
Training is provided prior to first shift.

Immediate start is available.

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