Food and Beverage Attendant

1 week ago

Parramatta, New South Wales, Australia Accor Apartments & Realty Full time

Mantra Parramatta, located right in the heart of Parramatta CBD, offers contemporary accommodation for guests with a mix of hotel suites and self-contained apartments, as well as the stylish Social House Dining and Bar and conferencing and function facilities.

There is always a lot happening in and around Parramatta, so in your free time take your pick from fantastic food and shopping options at Westfield Parramatta, to wide open outdoor spaces, heritage sites, pubs, clubs, theatres, movies and sporting events.

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings.

Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious.

Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

  • Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
  • When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problemsolving abilities and unwavering positivity
  • Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
  • Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
  • Proactively source information to increase your product knowledge
  • Confidently communicate with guests and colleagues for seamless teamwork
  • Take pride in your space, setting up and packing service areas meticulously
Skills and Experience

  • Proven track record in customer service within the hospitality sector
  • Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
  • Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
  • Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
  • Passion for engaging with patrons and collaborating within a team of diverse professionals
Accor Benefits

  • ALL Heartist Membership
  • Take advantage of discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts
  • Available on a range of accommodation, services and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program
  • Earn status & reward points on your worldwide stays


 Learn Your Way
  • Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy


 Build Your Network
  • With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide


 Worldwide Opportunities
  • We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

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