Solution Architect

1 week ago

North Ryde, New South Wales, Australia Pronto Software Full time

About the position

About our Solution Architect opportunity:

  • Want to grow your career undertaking end to end design for complex business requirements with your solution design experience?
  • How about in a well-established and mature Software Development and vendor Company with more than 1500 clients?
  • Support and collaboration with your team-mates? We're a friendly bunch.
  • In a Hybrid Work Arrangement: find some flexibility in your working week in consultation with your team (the best of both worlds)

Where you'd be working:

Our Solution Architects are based in our North Ryde offices, servicing NSW-based customers.

They work with a large number of businesses across a diverse range of industries. Our employees stick around because they enjoy their colleagues, culture and supportive team. Pronto Software offers a Hybrid work location arrangement.

What you'd be doing (your day will look like this):

Our Solution Architects drive the creation and development of solutions that will assist in driving better customer outcomes. The intent is to increase customer satisfaction, increase revenue through new client acquisition and increase wallet share in the existing customer base. Primary duties include:

  • Assisting in complex sales engagements to help formulate appropriate solutions
  • Participating in solution prototyping
  • Demonstrating solutions to customers, with a focus on business outcomes
  • Providing technical assistance to the NSW Branch consultants
  • Work closely with the Professional Services and Business Solutions consultants to deliver complete solutions including customisations and integration requirements where applicable
  • Participate and contribute to the preparation of proposals including software and services
  • Assist with training Branch staff as required

About you

We're looking for a new Solution Architect who has:

  • Business process knowledge with the ability to establish and grow customer relationships
  • Extensive experience in implementing business management software, particularly in financial, distribution, manufacturing, service or project environments
  • Experience in solution design in the ERP software industry
  • Understanding of business processes
  • An understanding of software development lifecycle
  • A good understanding of sales process and engagement
  • Excellent communication skills are essential – both written and verbal.
  • Have a systematic, lateral and logical approach to problem resolution
  • Excellent time management skills, demonstrating the capacity to plan, prioritise and organise your time, project schedules and work on concurrent projects
  • A team player with strong interpersonal skills
  • A positive 'can do' attitude and work ethic

To enjoy being a Pronto Software Employee you'd need to have:

  • Successfully completed a Degree in Information Technology, Engineering or Business, or have equivalent demonstrable experience.
  • Analytical thinking, quality delivery mindset and attention to detail
  • High level of customer service and excellent communication & presentation skills
  • Be a team player and good negotiation and conflict resolution skills
  • Must be able to work collaboratively
  • Effective leadership skills
  • Be highly organised and able to manage multiple tasks simultaneously
  • Willingness to undertake a police check

In return you will:

  • Earn a salary commensurate with your experience plus a range of employee benefits
  • Work in a modern and very friendly, team environment
  • Enjoy the support of peers and your management team

Sound good?

Apply now through Seek, please include a brief letter of application and your CV.

More about Pronto Software:

We are an Australian developer of award-winning business management and analytics solutions. Pronto Xi, our ERP software, integrates accounting, operational and mobile features in a single system – optimising business processes and unlocking actionable insights. Over 1,500 organisations have leveraged our industry experience and innovation to increase growth and revenue.

We have an enviable reputation for employee loyalty and service. Pronto Software survey our staff every year, and we're proud we have a very high percentage of staff who agree that:

  • They are proud to work at Pronto Software and are passionate about the work they do
  • Staff and managers choose to have a professional and positive attitude
  • Pronto Software strives for the best outcomes for customers and staff
  • Pronto is generous and giving to the community and charities
  • Staff recommend Pronto Software as a great place to work

To apply for this role, please click on the link below and email us a letter of application, clearly stating why the skills and experience you have meets the responsibilities of this role, along with a copy of your resume.

Please note: Pronto Software does not use external recruitment services and only acknowledges the accuracy of adverts appearing on or the Pronto Careers page on

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